MAKE survey to place those organisations which are leaders in the twenty-first century knowledgeeconomy. Through several loops a consensus is developed among the panel ‘s experts. It is
this consensus of adept sentiment which provides the cogency to the Delphi and Global MAKEstudy consequences.
A panel of Global Fortune Global 500 senior executives and taking knowledgemanagement/intellectual capital/innovation/organizational acquisition experts selects the Global
MAKE Winners. In the Global MAKE survey there are three unit of ammunitions of consensus edifice. In
the first unit of ammunition, members of the adept panel nominate organisations ( net income, non-profit and public
sector ) located anyplace in the universe.
In the 2nd unit of ammunition, each member of the adept panel selects a upper limit of three knowledge-
driven organisations from the list of nominations. Those organisations selected by at least 10 %
of the adept panel members are recognized as Global MAKE Finalists. In the 3rd and concluding
unit of ammunition, the Global MAKE Finalists are ranked against each of the eight cognition performancedimensions which form the MAKE model and are the seeable drivers of value creative activity:
aˆ? making an endeavor knowledge-driven civilization.
aˆ? developing cognition workers through senior direction leading.
aˆ? developing and presenting knowledge-based products/services/solutions.
aˆ? maximising endeavor rational capital.
aˆ? making an environment for collaborative endeavor cognition sharing.
aˆ? making a learning organisation.
aˆ? presenting value based on stakeholder cognition.
aˆ? transforming endeavor cognition into shareholder/stakeholder value.
2009 Global Most Admired Knowledge Enterprises – Executive Summary
A sum of 111 organisations were nominated as 2009 Global Most Admired Knowledge
Enterprises. Out of this group, 44 organisations were recognized as 2009 Global MAKEFinalists ( see Appendix 1 ) . A sum of 20 Global MAKE Finalists were recognized as 2009
Global MAKE Winners ( based on the entire composite tonss ) . The 2009 Global MAKE Winners
are shown in alphabetical order in Table 1.
st Admired Knowledge
Enterprises. Out of this group, 44 organisations were recognized as 2009 Global MAKEFinalists ( see Appendix 1 ) . A sum of 20 Global MAKE Finalists were recognized as 2009
Global MAKE Winners ( based on the entire composite tonss ) . The 2009 Global MAKE Winners
are shown in alphabetical order in Table 1.
2009 Global MAKE Winners
Enterprise Sector
Accenture Information & A ; engineering services
Apple Computers and electronic consumer merchandises
British Broadcasting Corporation Media and amusement
Deloitte Touche Tohmatsu Professional services
Ernst & A ; Young Professional services
Fluor Engineering & A ; building
General Electric Diversified fabrication and fiscal services
Google Internet seeking services & A ; portals
Hewlett-Packard Computers & A ; office equipment and IT solutions
IBM Computers & A ; office equipment and IT solutions
Infosys Technologies Information & A ; engineering services
McKinsey & A ; Company Management consulting
Microsoft Computer package
Nokia Networking communications
PricewaterhouseCoopers Professional services
Samsung Diversified fabrication
Schlumberger Oil & A ; gas equipment/solutions
Tata Diversified fabrication
Toyota Motor vehicles
Wipro Technologies Information & A ; engineering services
Table 1: 2009 Global MAKE Winners listed in alphabetical order.
A sum of 14 organisations repeated as Global MAKE Winners. Apple was recognized as theoverall victor in the 2009 Global MAKE survey. This is the first clip that Apple has achieved
the first-place ranking.
2009 Global Most Admired Knowledge Enterprises – Executive Summary
Key Findingss
Business leaders, analysts and investors invariably ask: “ What are the economic and competitory
advantages of prosecuting a concern scheme based on cognition leading? ” Based on the
findings of the 2009 Global MAKE survey, the benefits of this attack are touchable and
important.
Successfully pull offing endeavor cognition outputs large dividends. The 2009 Global MAKE
Winners merchandising on the NYSE/NASDAQ showed a Entire Return to Shareholders ( TRS ) for theten-year period 1999-2008 of 9.6 % – over four times the mean Fortune 500 company median.
Other findings include:
aˆ?
Enterprises with long-run knowledge-driven schemes are go oning to put in invention,
cognition sharing and coaction, and human rational capital – particularly accomplishments and
competences development – and will emerge from the planetary recession in stronger places.
aˆ?
The planetary economic downswing is speed uping the consolidation of cardinal concern sectors,
including air hoses, automotives, computing machines, confer withing, defence, energy, informationtechnology, Internet, media and pharmaceuticals. By the twelvemonth 2012, there will be 3-5 planetary
companies in each of the major concern sectors. Those companies with strong knowledge-
driven schemes are most likely to last and thrive.
aˆ?
Organizations around the universe are confronting leading challenges in developing knowledgeworkers. This MAKE cognition public presentation dimension had the lowest mean Winners ‘
mark. A combination of factors – the retirement of turning Numberss of ‘baby boomers ‘ anddifficulties in enrolling gifted new cognition workers from the little pool of ‘Generation
Y ‘ persons – is coercing organisations to give important resources to human intellectualcapital direction.
aˆ?
A turning figure of organisations are taking on ‘Global ‘ features – particularly
confer withing and professional services houses, fiscal services, energy and media companies.
These ‘Global ‘ organisations tend to run as ‘independent ‘ companies within a Federal
construction and without the traditional corporate caput office.
aˆ?
While the figure of European organisations following knowledge-driven attacks is
spread outing, the figure of European-headquartered Global MAKE Finalists and Winners
continues to worsen. The top-tier of European companies is falling behind their Asiatic andNorth American rivals at the cutting-edge of the Knowledge Economy.
2009 Global MAKE Hall of Fame
A sum of 139 organisations have been named Global MAKE Finalists since the MAKE research
2009 Global Most Admired Knowledge Enterprises – Executive Summary
McKinsey & A ; Company ( Global )
McKinsey & A ; Company, founded in 1926, is possibly the most knowledge-oriented house within
the planetary direction consulting industry. McKinsey is non the largest confer withing company in
the universe ( US $ 6 billion in one-year grosss and more than 9,000 advisers – out of a sum
work force of 16,500 – working in 90 offices in more than 50 states ) , but it is among the most
profitable and many consider that it has the strongest trade name image. McKinsey & A ; Company
spends at least 10 % of its one-year grosss on managing and sharing cognition.
In the 2009 Global MAKE survey, the house is recognized for making an enterprise-wide
environment for collaborative cognition sharing ( 1st topographic point ) , and organisational acquisition ( 1st topographic point ) .
McKinsey & A ; Company is a nine-time Global MAKE Winner, including two-time ( 2007-
2008 ) overall Global MAKE Winner.
