External/Internal Factors Apple is a company that has the most innovative technology and is one of the most respected global companies today that has diversity as a priority. In an Era when most technology outfits have tightened their belts to adapt to a slower- growing market, only one company stands out for forging ahead with innovation and that is Apple. In Business environments of today the four functions of management must work in harmony for business to have a better chance of succeeding.
A vital part in allowing the four functions of management to work is through delegation. Globalization and technology is at the forefront of Apple’s organization. We will look at how Apple uses the four functions of management to work with the global market and the four functions are used in creating the products. Apple has a few Internal factors within the Apple Corporation that can affect the four functions of management. The first of which is planning of the corporation; the preliminary business plan was conceived in the garage of Steve Jobs in 1976.
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Apple had the future goal of the company in mind making the prototype of the operating systems, virus protection, and finding private investors to see the potential in the computers and to help fund the company. The young men that invented the Apple I and II were concerned with the integration of products that were compatible software for Apple’s operating system and potentially larger markets. According to the (Computer History Museum 2008) refers to the idiosyncratic management style of Jobs’ during the creation of Apple II personal computer was an internal factor for those that were on the team at that time been confined in Jobs’ garage.
The external factor that has come to affect the four functions of management within the Apple Corporation were when IBM came along with own version of a Personal Computer in the 80’s. It brought attention to the positioning of the internal structure of the computer so that these products and ideas will surpass all the other competition. Other factors that may have affected on the company’s success is the world wide communications as well as products that are leading the way in today with technology with the popularity of the I-Phone, I-Tunes, and the I-Pod.
Within this corporation they have a hard working team of employees that work hard to stay above the competition by marketing their products to all different diverse groups people. Apple has always been a diverse company. Apple has taken social and environmental responsibilities very serious and have made many steps to prove this. In 1993 a diversity program was established in order to allow minorities and women to thrive in a business that has historically not been marketing towards those groups.
The company wants different groups to understand, respect, and purchase their products. The diversity program works with different organizations that offers training and feedback on helping the business develop diversity techniques that will give them the advantage with competitors. Apple recognizes that employees bring different perspectives to the work environment. A multicultural work environment must be looked at as a learning tool, where you grow as well as help the company even more diverse in the process.
When you incorporate different cultures, races, and genders into a company it can help broaden the company’s growth and all the differences in the work place can help expand the minds of both the company as well as the employees. Diversity can reduce lawsuits and can increase marketing opportunities. The challenges to managing a diverse work group can be great. Negative attitudes and behaviors can be an obstacle for organizational diversity. Ethics is a system of moral principles. The Code of Business Conduct and Ethics covers a wide range of practices and procedures in business.
Obeying the laws and rules based in your organization is usually the foundation for Ethics. Ethic programs in different organizations are used to develop internal structures and create policies or procedures. Apple executives agree that high ethical standards are important in their organization. Ethics programs are put in place to affect how an employee would handle an ethical issue that would come about on the job. Employees are given training that will allow them to have a guideline on how to acknowledge and execute any ethical dilemmas that may arise. Globalization is a diverse environment of customers.
Apple has to deal with cultural differences in the global market. Of the four functions of management, the planning and organizing processes will be impacted the most. Apple has to consider the requirements and differences in customer satisfaction. For example, language is a factor when dealing with global customers and the need to have instructions in various languages is important for the customers. A major factor that affects organization like Apple is compliance with laws and regulations. Abiding by the federal, state, and agency laws has companies addressing or readdressing company ethical values.
The environment is an external factor that affect companies like Apple. The technology Apple uses to make its product is vital as Apple has been praised for efforts being green. For example, Apple has eliminated toxic substances like lead, mercury, and arsenic which are harmful to the environment. Technology has become a more liable source of communication and entertainment. It may appear difficult to think that technology affects Apple and Microsoft as they are one of the biggest players in producing such technology. The four functions of management: Planning, organizing, leading, and controlling are necessary to the success of Apple.
Planning or thinking is what the Apple corporation does best. Apple is known for thinking about how a product should work and what is the service the product should provide before the design is created. Apple begins planning through meetings called pony meeting in which the senior managers outline what they want in an application. Organizing deals with delegation of responsibilities to design, research, and develop the ideas that Apple has come up with. Apple’s organizing process begins with a free will for designers to come up with best corresponds to the company’s ideas.
Apples designers produce 10 devices and then dwindles it down to three that closes fit’s the idea of the company. Those three devices are given a closer look until one of the designs produces the best results. Apple continues the third function of management by meetings called paired design meetings. The paired design meetings begin in the planning stage, but continue throughout the development of the application. The final function of management is controlling. Controlling is the advantage that Apple has of its own use of the products within the company.
Who better to test the product it produces itself. Senior management will determine if the application meets the desired, look and the feel of the main idea. In order for managers, to delegate using the four functions managers have to decide which task they want to delegate. As a manager, clarify the results the company wants and determine the results they consider necessary for successful competition of the task. Clearly define the employee’s responsibility and the level of responsibility to make sure the employee understands what is being asked of them.
After a manager has given the employee the information about the delegated task, the manager should find out what the employee’s comprehension of the task. If the employee doesn’t understand then you should explain it again to them. Explain which decisions he or she may make independently and which require your approval. You should be specific and give the employee the necessary authority to accomplish the tasks, but not to much authority where they can create a major disaster before anyone can discover the problem.
Innovation is the new way of doing something or the introduction of new goods and services. Companies must adapt to changes in consumer demands and to new competitors. Products don’t sell forever, and they don’t sell for nearly as long as they have to. A company must be innovated or they will not succeed. A company has to be ready with new ways to communicate with customers and deliver the products to them. Most often innovation isn’t the product itself, but the way it is delivered. Apple using the four functions of management can help the company to innovative.
Apple use planning by setting a vision for their company to follow. Apple planning to event new produces involves setting their own priorities and look at products in a more holistic way from the point of view of the customer. In order for the planning to go through, they choose employees who want to do what is best for Apple and not what is best for them. They look for someone who is willing to set a positive influence on others and is eager to get the complete job. They organize their company depending on their experience, knowledge, and job performance.
Apple looks at every single product development, products, their developing trouble with products in which the demand is larger than they can make. This gives Apple the opportunity to see if they have increased their sales and to inform employees on company performance. In Conclusion Apple has made an impact on the world of technology by becoming a trustworthy and reliable company that has lead them to be one of the most successful companies in the world. Apple using innovation today in a business that is quickly changing it is helping businesses grow and be a great deal more efficient.
References University of Florida 1995, Kelli A. Green, Mayra Lopez, and Karl Kepner Apple Code of Conduct and Ethics 2006 Tennessee Bar Journal, Alex B. Long, December 2009 Money. CNN. com http/ fortune 2009 Docstoc. com/ Innovation Apple Case study Boddie John (Aug. 28, 2005) : Behind Apple’s Strategy Computer History Museum (2008) : Early Apple Business Documents Helen Waters (2008) Apples Design Process http: www. Businessweek. com Phillip Brown S. (2007 August 7) Corporate Compliance, Retrieved March 6, 2010 from http: www. ezinearticles. com/Corparate-Compliance