Business Continuity Management Theory Management Essay

In question1, we will be discoursing on the Business continuity Management theory where we will deduce the concern force per unit areas faced in my organisation. Based on the strategic model, we will so place the strategic reponses toward the concern force per unit areas. In order to back up and do the strategic responses effectual, HRM will necessitate to play a major function as homo are the best resources.

In inquiry 2, we will discourse on the impact of rightsizing we take topographic point in twelvemonth 2007 boulder clay 2010. We will discourse the attack that the organisation should hold taken to minimise the impact of rightsizing to guarantee that the people in the organisation will go on to present the concern scheme to get by with the uninterrupted altering concern force per unit areas.

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Background of RSAFaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.Pg 1

Question 1

1.1 Introductionaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦ … Pg 3

1.2 The demand for Business Continuity Managementaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦ … aˆ¦aˆ¦aˆ¦Pg 3

1.3 Strategic responsesaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦Pg 4

1.3.1 Natural disasteraˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.Pg 4

1.3.2 Workplace hazardsaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦ … aˆ¦aˆ¦Pg 4

1.3.3 Terrorist attacksaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦Pg 4

1.3.4 Disease epidermicaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦ … aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.Pg 5

1.3.5 Power Outageaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦ … Pg 5

1.4 Human Resource Management Strategyaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦..Pg 5

Question 2

2.1 Backgroundaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦..Pg 8

2.2 Impact of rightsizingaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦Pg 9

2.2.1 The psychological impactaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦Pg 9

2.2.2 Reduced loyaltyaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦Pg 9

2.2.3 Decreased satisfactionaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦ … aˆ¦aˆ¦aˆ¦aˆ¦.Pg 10

2.2.4 Increased uncertaintyaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.Pg 10

2.2.5 Loss of Social capitalaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.aˆ¦Pg 10

2.2.6 Knowledge and experience lossaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.aˆ¦Pg 11

2.2.7 Increased workloadaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦Pg 11

2.3 Area of concernsaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.Pg 11

2.4 Senior technicians that were out of occupation or posted to other flightsaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦..Pg 12

2.4.1 Communicationsaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦Pg 12

2.4.2 Monthly visit and interviewaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦ … Pg 12

2.4.3 Mid-career passages tie-upaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦..Pg 12

2.5 Survivorsaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.Pg 13

2.5.1 Communicationsaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦Pg 13

2.5.2 The demand for clarityaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦Pg 13

2.5.3 Recovering occupation security, trueness and performanceaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦..aˆ¦aˆ¦Pg 14

2.5.4 Extrinsic and intrinsic rewarding systemsaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.Pg 14

2.6 Benefits of suggested HR interventionaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.aˆ¦..Pg 15

2.7 Conclusionaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.Pg 16

Referencesaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦Pg 17

Background of RSAF

Organization ‘s Purpose, Vision and Value

Organization name: Republic of Singapore Air Force ( RSAF )

Work Topographic point: Tegnah Airbase

My Flight: Communication, Navigation and Electronic warfare flight ( CNEF )

My Position in CNEF: Officer-in-charge ( OIC )

My Career: Air Engineering Officer ( Engineer )

RSAF ‘s Vision ( Government of Singapore, 2010 )

The RSAF is a First Class Air Force, ever ready to discourage aggression and support Singapore and its involvements.

RSAF ‘s Mission ( Government of Singapore, 2010 )

We will react resolutely to the full spectrum of missions from peace to war as portion of an incorporate SAF.

We will be superior in the air and resolutely act upon the land and maritime conflicts.

Question 1

Briefly outline the chief concern force per unit areas confronting your organisation and its chosen schemes.

1.1 Introduction

The Republic of Singapore Airforce is a non-profitable organisation whose nucleus concern or vision is to discourage aggression and support Singapore and its involvements ( Government of Singapore ) . To accomplish this, RSAF has invested to a great extent in state-of-art engineering, organisational restructuring, warfare and operational construct and endowment development to get by with its concern force per unit areas ( Government of Singapore ) .

We will discourse on the Business Continuity Management ( BCM ) with regard to RSAF ‘s nucleus concern and therefore place the chief concern force per unit areas confronting RSAF. With the concern force per unit areas identified, we will further discourse the strategic attack to the direction of the Human Resource for RSAF in the undermentioned subdivisions

1.2 The demand for Business Continuity Management ( BCM )

Business continuity direction forms an of import component of good concern direction, concentrating on the impact of break, placing those merchandises and services on which the administration depends for its endurance, and what is required for the administration to go on to run into its duties and present its end products ( Ministry of Defence, 2009 ) .

BCM will be able to research and cover RSAF ‘s wide spectrum of direction and its chief concern force per unit areas such as hazard direction, catastrophe recovery and crisis direction, which will increase RSAF ‘s ability to retrieve when subjected to crisis. The alliance of the organisational strategic ends and aims must be incorporated into the BCM scheme to guarantee that the organisation can accomplish both ( Dan, 2008 ) . With the BCM, we have selected the chief RSAF ‘s concern force per unit areas or menace which could do the loss of people, physical installations and IT substructure, and they are ( Intranet, 2010 ) :

Natural Disasters ( Floods, Earthquakes, lightning and etc. )

Workplace Hazards ( Fire Outbreaks, Chemical Explosions, etc. )

Terrorist Attacks

Disease Epidemics ( SARS, Avian Influenza Pandemic )

Power Outage

We will look at following subdivision on the strategic response and human resource scheme to the RSAF ‘s concern force per unit area.

1.3 Strategic responses

As discussed in the old subdivision, we have identified five concern force per unit areas which RSAF faced. An overall position of the Business force per unit areas, strategic responses and human resources scheme is shown in figure 1 on page 6. We will take a expression at each of the concern force per unit areas and the proposed schemes.

1.3.1 Natural catastrophe

Till now, Singapore has at most experient little temblor shudder caused by neighboring states, but this does non connote that we will everlastingly be free from natural catastrophe. Hence we will necessitate to take into history the possibility of such catastrophes. We will necessitate to hold:

Catastrophe recovery program which is reviewed and ever updated. This program will give a structured stairss to cover with catastrophe

Technology can be used to give us an early warning of catastrophe to better fix ourselves.

Strong medical and catastrophe recovery are at that place to take attention of casualties and to assist in emptying from unsafe countries

Safety civilization must be in-built. We need to be safe and sound in order to salvage other people live.

1.3.2 Workplace jeopardies

Hazards in the workplace have to be eliminated else it could greatly impact the concern public presentation. As such, we will necessitate to convey in safety civilization within the organisation, and educate all employees in the organisation that safety is everybody ‘s concern and all of us can lend a portion towards a safe working environment. To convey in the safety civilization, there will ever be a safety twenty-four hours within a month to discourse about safety, periodic audits to be in topographic point on safety elements, and external enfranchisement on workplace safety are in topographic point to demo the strong accent from the direction to do the workplace a safe one.

1.3.3 Terrorist onslaughts

Bing surrounded by Muslim states and holding strong bilateral ties with US, UK and etc, we will non be able to govern out the possibility of a terrorist onslaught in Singapore. Terrorist onslaught could come in the signifier of bombs, chemical, suicide bomber, and etc. As such, we need to hold state-of-art engineerings which could hold in early sensing of such activities, and to discourage such menaces.

On top of that, good bilateral tie with neighbouring states military forces would intend holding first manus information of such terrorist activities which could go on in Singapore.

1.3.4 Disease cuticular

We need to take into consideration on the impact of disease epidermic which could go on in RSAF and which could impact our concern of protecting Singapore. We need to hold a crisis direction program which would enable us to quarantine affected forces if they are found to be affected. To go on our concern, critical operating unit which made up of selected forces will be deployed in first line to go on bring forthing air power and these forces will be separated from others.

On the other manus, we need to hold equal medical forces and medical engineering to back up, dainty and diagnose forces medical position before doing appropriate determination.

1.3.5 Power outage

In order to prolong our nucleus concern even when there is power outage, we need to trust on alternate generators and besides renewable energy such as air current factory and etc within RSAF to supply the needed power to back up operations. All these would necessitate us to put to a great extent on engineering and devoted to the thought of sustainable and renewable energy.

1.4 Human Resource Management Strategy

In order to back up the strategic responses to the RSAF ‘s concern force per unit area, we have to follow a human resource strategic program. As shown in figure 1, portion of the HR schemes will be to right-size the organisation to the altering environment and besides recruiting of “ new blood ” that are relevant to our nucleus concern train. The “ new blood ” will be trained, developed and groomed harmonizing to the organisation needs to response to the concern force per unit area. Decidedly public presentation direction of the employees is of critical importance to retain them As such, what we offer is a stable occupation with competitory wage bundles, good fillip, accelerated publicity and etc are in topographic point for top performing artists.

Figure 1: Strategic Framework

Question 2

Choose one of the issues/areas of HR activity that you have identified above to analyze in item, giving the ground for your pick.

2.1 Background

The senior technicians are the one involved in RSAF ‘s nucleus concern of bring forthing air power. The senior technicians are the land nucleus squad for coevals of air power. Their primary occupations are making pre-flight cheque, turnaround cheque, post-flight cheque, rectification of defects on all system on board the aircraft, trouble-shooting and diagnostic of the constituents which are unserviceable. On top of that, their secondary occupation involves keeping assorted assignments like safety, tools, proving, mensurating and diagnostic equipments ( TMDE ) , publications, publications, security, preparation, and involves in assorted parades such as Change of Command parade, Nation twenty-four hours parade and etc.

Senior technician whom foremost started out their calling are being signed on to a 10 twelvemonth contracts, and with good public presentation, they will so be eligible to subscribe for their 2nd contract which allow them to work to age of 55. The figure of forces who has successfully cross over to the 2nd contract is about 50 % , and there is a regular enlisting of new forces every twelvemonth. However in twelvemonth 2007, the top direction in RSAF has decided to implement a policy of rightsizing which started since 2007 and ended in 2010. Let us take an illustration of a unit whose work force was being right-sized.

In twelvemonth 2007, communicating, pilotage and electronic warfare flight ( CNEF ) which is responsible for all the communicating, pilotage and electronic warfare system on the F16 aircraft has an overall work force of 150 forces.


Number of forces









Table 1: Number of forces over the old ages

From table 1, we could see that the figure of work force being reduced exponentially. These are done through zero continuity of contracts, no new consumptions and posting forces out. All units throughout the RSAF were non spared from this rightsizing policy. Once the Numberss of forces are right-sized to the coveted figure, a new strategy called MDES was being introduced whereby the staying subsisters are allowed to traverse over to a new contract which will allow them work to the age of 6o twelvemonth old.

Small communicating was being disseminated down to the last adult male, and what they know was a restructuring policy initiated by bookmans who do a survey on rightsizing. No calling passage was provided for those who left, causes pandemonium among the senior technicians over the old ages and the workplace of those who left are transferred to the subsisters and it consequences in burn-out.

With the HR policy of rightsizing, it really impacts the nucleus concern of RSAF, as people are the most valuable resources. Longer lead clip in bring forthing air power, low morale and motive, bad attitude, high medical leave and etc are some of the impacts caused by rightsizing. In the following few subdivisions, we will discourse on the impact of rightsizing, and suggested advanced Human resource intercession if applied could hold better contain these issues and non impacting our nucleus concern as defined in inquiry 1.

2.2 Impact of rightsizing

2.2.1 The psychological impact

The consequence of retrenchment and rightsizing on psychological concepts of organisational life ( such as trust and trueness ) , and its direct impact upon the quality of communicating, is of extreme of import. A overplus of jobs have been identified as emanating from downsizing, including ( Dennis & A ; Owen, 2004 ) :

– Reduced cross-unit and cross degree cognition from interpersonal interactions

– Loss of personal relationships between employees and employer, and the break of predictable relationships

– Increased interpersonal struggle

– Greater opposition to alter

– More centralisation in determination devising

– Decreased employee morale, committedness and trueness.

Let us analyze some of the more of import issues in more inside informations.

2.2.2 Reduced trueness

Loyal employees make excess attempts in their work, and frequently go beyond the norm in making little things to better the working environment, productiveness and therefore the organisational effectivity. With policy of rightsizing, the trueness factor was enduring from a slow entombment. Even subsisters expected that there might be farther restructurings, and that the organisational alterations would be pushed through in the same manner – with a deficiency of communicating, deficiency of audience, deficiency of resources and preparation ( Dennis & A ; Owen, 2004 ) . With that, occupation insecurity has grown, with attendant feelings of resentment, anxiousness, disenfranchisement and concern for the hereafter ( Dennis & A ; Owen, 2004 ) . The effects on trueness and trust and hence their committedness and public presentation in the organisation can be readily imagined.

2.2.3 Decreased Satisfaction

A survey of Canadian infirmaries found that those that had downsized were significantly more likely to describe lower employee satisfaction and greater internal struggle ( Dennis & A ; Owen, 2004 ) . In the instance of my organisation, the senior technicians ‘ committedness and satisfaction declined. The senior technicians who think that they have been systematically making a good occupation experience let down when the axe Begin to get down and some of them were posted to another new flight/department where they have to get down everything over once more, and worst still, those whose contract due shortly will most probably be unable to acquire the 2nd contract. Inevitable they feel helpless. The subsisters in the organisation will non be able to apologize the fact that fellow employees who seem to be every bit hardworking as they lost their occupation because of rightsizing or because they were luckless plenty to be in a excess place ( Mitchell, 2003 ) . The departure of those causes the subsisters to believe that it does non truly count how much attempt you put in, as your destiny is being decided by others. With these thought, invention and creativeness lessenings.

2.2.4 Increased uncertainness

Both the subsisters and those traveling off will be expected to work aboard with each other for at least a few months after the posting presentment or before their ten old ages contract terminal. The attitudes of both groups relates to the undermentioned tendency ( Dennis & A ; Owen, 2004 ) :

– Uncertainty rises for both the subsisters and those terminated. Uncertainty does non ease with the proclamation of those who has lost their occupations, but endures for some considerable clip, as people transfer their anxiousness from the immediate issue of expiration to that of reorganisation, and their topographic point within new constructions. Role uncertainness in the face of environmental ambiguity takes the topographic point of occupation anxiousness

Senior technicians within RSAF perceive big spreads between the sum of information they receive and the sum of information they need, irrespective of whether they are among those laid away or non.

2.2.5 Loss of societal capital

Social capital refers to the ability of people to work together for common intents in groups and organisations ( Dennis & A ; Owen, 2004 ) . Basically the two chief constituents that glue people up to work together are: the ability to tie in with one another, and the trust developed between one another. In a organisation, the engagements of every single drama a portion in the procedures which include the rectification of aircraft, and in uncertainties they will cognize who to near for the peculiar system, the links to acquire things done in an efficient manner, good segregation of work with persons keeping their assignment and concentrating on their country for more betterments and introduce better KPI, and etc. But with manpower decrease, disassociation and decrease in trust broke the nexus on the procedures and therefore consequence in KPI to drop significantly, much longer fix-rate clip on aircraft defect due to miss of cognition, personal favors and informal procedure that expedite things to go on faster in exceeding fortunes will all vanish due to the loss of forces in the context of retrenchment and rightsizing. The impact of this broken nexus may be difficult to put on a balance sheet, but nevertheless it is really terrible in effect.

2.2.6 Knowledge and experience Loss

A important job with rightsizing is that when the forces left, they bring along their cognition and experiences with them. The organisation will lose the non-transferable cognition that is in their caput and non on files and computing machine that can be entree and read by others. The impacts of losing this non-transferable cognition will take some clip before it reaches the bottom line, hence anterior to that, an invention intercession must be put in topographic point to control this job.

2.2.7 Increased work load

With the reduced work force and the same sum of work, subsisters will hold to work harder to cover the undertakings of those who will be go forthing. It resulted in burnout ( Mitchell, 2003 ) , which is a feelings of physical and emotional exhaustion, disaffection from others and decreased personal achievement.

2.3 Area of concerns

There are fundamentally three countries of human resource advanced intercessions which if in topographic point could minimise the impact of such rightsizing:

1 ) The senior technicians that were out of occupation and posted to other flights.

2 ) The subsisters

3 ) Sequence Planing

2.4 Senior Technicians that were out of occupation or posted to other flight

2.4.1 Communicationss

One of the cardinal advanced intercessions will be communicating. HR section will necessitate to convey all information to all forces. They need to follow a clear, unfastened minded, true attitude and communicate with the senior technician who will be out of occupation or posted out. There is a demand to explicate to the cats openly why the RSAF is taking this attack to right size.

2.4.2 Monthly visit and interview

For the cats who are being posted to other flight, might happen it difficult to accommodate to the new environment and new direction. A monthly visit to their new flight and interview will be conducted personally by their old higher-ups till they adapted to the new working environment and are in a comfort zone. The chief motivations of this visit is to allow them cognize that the direction in their old flight/unit attention for them, take the excess stat mis to happen out how have they been making over at that place, have they adapt to the new environment and new direction, and is at that place any jobs faced by them in this new flight. If there is so a existent job, there will be an intercession to decently turn to these jobs.

2.4.3 Mid-career passage affiliation

I understand that for those cats who were non given 2nd contract, might happen it difficult to happen a occupation outside, and they excessively have their ain committednesss, like kids, lodging loan, auto loan and etc. HR section could set up and originate a mid-career passage proposal.

The cats who left RSAF are non due to the fact that they are non capable but alternatively of the go arounding cruel world. Each and every one of them have received cherished preparation from the RSAF, acquired in-depth cognition of the F16, other aircraft platform and its system, good hand-on accomplishment, positive attitude, work patterns and first-class civilization of RSAF. It is decidedly a waste if the accomplishment, cognition and experience are non being put to good usage.

In order to for the cats to pass through to their 2nd calling utilizing what they have learned in RSAF, a mid calling passage affiliation with Singapore Technologies Aerospace ( STAE ) , Singapore Airline, and other air hoses for the senior technicians could be made. One of the most of import benefits for the STAE and other air hoses will be, they do non necessitate to set in much preparation for ex-RSAF cats and it will salvage them important clip and money, and they will be reassured that the ex-RSAF forces that they employ will be independent, knowing and good versed in different aircraft platform, and with the 10 solid old ages of experience that the ex-RSAF cats have, it will decidedly be of added values to the employer.

2.5 The subsisters

2.5.1 Communicationss

We have already seen that one of the commonest symptoms of low morale is stress caused by ongoing uncertainness, insecurity and overwork, and when people do non understand or believe that there is a strategic ground for organisational alteration, they are improbable to response with cynicism and deficiency of committedness to the ‘new organisation ‘ ( Linda, 1998 ) . With the execution of rightsizing, communications and direction engagement every bit good as naming barriers to the version procedure are of import functions to play ( Mitchell, 2003 ) . Once once more, the subsisters within the organisation must understand the principle of these alterations and to refocus them and derive their support for the alterations. These communications are really of import, and the best consequence achieved is when all the forces at all degrees are able to believe, cognize and understand from one another ‘s position.

It will be the duty of the HR subdivision to pass on all these information to the subsisters within the organisation. These could be done through assorted mass brief, airing through assorted units ‘ direction, electronic mail and etc.

2.5.2 The demand for lucidity

Lack of lucidity will be the chief cause of dissatisfaction ; the effects of non turn toing this can be harmful to both employee morale and organisational end ( Linda, 1998 ) . I believe that after circulating out all the information with respects to the rightsizing, there will be much uncertainties and inquiries in their head. These uncertainties and inquiries can be in the signifier of: how to cover with the same work load with lesser people, occupation insecurity, chance, and etc. All direction within the organisation should seek their extreme best to clear up their uncertainties. During this elucidation period, we will besides inquire for suggestion from the subsisters on how to better and hold their feedback, after which we will go on to reexamine our intercessions from clip to clip. The unfastened duologue, the feedback from the subsisters and the direction ‘s will to alter and reexamine the intercessions upon their feedback will significantly tout up the assurance degree and trust of the subsisters for the direction, therefore reconstructing the broken nexus in procedures and human relationship.

2.5.3 Recovering occupation security, trueness and public presentation

Possibly the chief ground for the decreased trueness lies on occupation insecurity. The truth is that when rightsizing occurs, there will be no occupation security. But what the HR section could make is to let a smooth calling passage for the military mans who have no pick but to go forth the organisation. In this manner, they will still go financially stable, able to provide to their committedness and hence reduced their emphasis. With the execution of the mid-career tie up with STAE and other air hoses, those who leave RSAF will still be employed and making their country of expertness in aerospace industry. With this feedback from ex-RSAF cats and execution of mid-career passage, the subsisters in the organisation will recover their occupation security even though the organisation ca n’t maintain them here.

Decidedly some “ black sheep ” in the organisation will take this for granted, and think that regardless of whether they perform or non in their occupation, and in clip of being axed, they will still be offered a occupation in the commercial aerospace industry. A strong signal by the HR stating that the organisation will merely help those with positive attitude and consistent public presentation in their calling passage will guarantee that the senior technician will still perpetrate their best in their work so long they are being paid. This HR intercession will help in actuating those senior technicians who believe that they will be axed as their contracts are making 10 old ages shortly.

2.5.4 Extrinsic and Intrinsic rewarding systems

As the manpower shrunk, there is a demand to implement better public presentation measuring of the subsister. It will promote and actuate the subsisters to take up more makings and therefore able to multitask in order to finish the occupations required. However, more makings mean more work load. The oppositions faced are: I think I am non able to take on cognition of excess system making, take Medical go forth on the few yearss when the class is being conducted, acquired the makings yet does non lend.

There must be a system in topographic point to actuate and promote forces to acquire cross-trained in assorted systems, get the system makings, use the cognition that they have acquired and lend to the organisation. Extrinsic wages such as Competence based fillip system will be able to undertake this job. It works on the footing of honoring an person who has acquired the system makings and really uses it. In a twelvemonth, there is ever a public presentation fillip and a variable fillip that is tie closely to the forces ‘s public presentation. As such we could bind the competency degree in term of makings, skill-based, their committedness and parts to the sum of fillip they will have, and on top of that those with good attitude and public presentation will besides be ranked extremely and therefore will be promoted faster.

It is apprehensible that some employee feels that intrinsic wagess such as occupation satisfaction, outweighed extrinsic wagess such as money every clip ( Linda, 1998 ) . As such, we besides show our grasp through ( Charney, 2006 ) :

– Private verbal grasp

– Populace acknowledgment

– Handwritten note

– Electronic mail with a transcript to person truly of import

– A note in the individual ‘s file

2.6 Benefits of suggested HR intercession

Nothing is comparable to maintaining and prosecuting the bosom and head of the people in the organisation. As explained from the old subdivision, rightsizing with no consideration of the impact and no HR advanced intercession will impact on the nucleus concern of the organisation.

The HR intercession purpose to accomplish two ends:

Minimize the impact of rightsizing on the nucleus concern. This is accomplished by a clear lucidity and communicating to the last adult male, occupation security both in military and commercial, transverse preparation encouraged by public presentation measuring system

To prolong the basic demands of the senior technicians. Career passage non merely allows the senior technicians who are affected by the rightsizing, but it besides boost up the assurance of the subsisters. The organisation values them and appreciates the attempt, clip and parts made by them and do it a responsibility of the organisation in supplying calling passage to them.

2.7 Decision

Rightsizing can be good to organisation. However, without pull offing rightsizing, the impact from it can be really serious. In my organisation, rightsizing has caused low morale, low motive and low productiveness among all units, and even till today, with the debut of the MDES strategy, the organisation still has non recovered from the impact of rightsizing.

Organization implementing rightsizing most of the clip take into history and understand the benefit alternatively of the impact derived from it. Understanding the impact and seting in steps will guarantee that the valuable resources, the people, will go on to present the concern scheme to get by with the of all time altering concern force per unit areas.



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