Destination Image And Destination Reputation Marketing Essay

2.3.1. Destination image and finish repute

Globalization and the increased usage of the cyberspace have made image and repute ( in abruptly, its trade name ) fundamental for any state seeking to be competitory in the international sphere. ‘Smart provinces build their trade names around repute and attitudes in the same manner smart companies do ‘ ( van Ham, 2001:4 ) .

As opposed to image, which is mutable in short-run, repute is considered a strategic plus based on long-run feelings of the finish built around images and actions ( Passow 2005 ) . Repute comes from actions and from a topographic point ‘s alone properties ( its individuality ) , so

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‘identity is the anchor of repute ‘ ( ibid: 311 ) .

It is more hard to pull off and construct a good repute for a state than for a company because: states are non free to take the internal audience, the individuality is difficult to alter, they are democracies ( while companies ‘dictatorships ‘ under the bid of the CEO ) , the authorities has limited power and is held accountable by the electorate, the fundamental law is adhering ( Passow , 2005 ) .

2.3.2. Elementss, dimensions and classs

Different writers have described and analyzed the degrees and constituents of the image ( Gartner,

1993 ; Gunn ( 2001 ) as cited in Cai, 2002 ; Phelps, 1986 ) . The first to analyse the elements of image was Gunn ( 1972 ) who identified two degrees of image: organic ( determined by household tradition, mass media, books, instruction etc. ) and induced ( consequences after being exposed to publicity runs made by the sellers to pull consumers ) . Fakeye and Crompton ( 1991 ) developed a theoretical account to depict the relationship between organic, induced and complex images ( formed from organic and induced images ) ( for other categorizations please mention to Appendix 1 ) .

Sing old surveies done in the field ( please refer to Appendix 2 ) , Baloglu & A ; McCleary

( 1999 ) highlight that the image concept has both perceptual/cognitive ( beliefs, knowledge about



Destination image and finish stigmatization in passage states

a finish ) and affectional ( feelings ) ratings and that the overall image about a topographic point is formed as a consequence of the interaction between the two.

2.3.3. The function of finish image

Krippendorf ( 1982 ) argues that ‘the tourer goes to a finish to see the image instead than the world ‘ ( p. 149 ) . The same statement is besides supported by Hunt ( 1975 ) who states that images of finishs are frequently determined more by an country ‘s image projection than its touchable resources. Therefore, the finish ‘s image plays an indispensable function in the touristry industry.

Destination image contributes to the formation of a finish ‘s trade name and to its success. There are two different images involved in the stigmatization procedure: the projected ( promoted by the sellers ) and the perceived image ( received by the tourers ) ( Tasci & A ; Kozac, 2006 ) .

2.3.4. Destination image formation procedure

Harmonizing to O’Regan ( 2000:347 ) , the image formation is ‘what ends up in people ‘s heads as a consequence of everything they know about the physical features of a merchandise or service and all the premises, associations, thoughts and experiences ( nevertheless erroneous ) they have picked up about that merchandise, service or state over the old ages ‘ .

There are two attacks to the finish image formation procedure: inactive and dynamic ( Baloglu & A ; Mcleary, 1999 ) . The first refers to the survey of the relationship between image and tourist behavior ( e.g. satisfaction, finish pick ) . The dynamic attack surveies the construction and the formation of the finish image ( Gallarza et. al. , 2002 ) .

Fakeye & A ; Crompton ( 1991 ) developed a theoretical account of image formation based on three types of image: organic, induced and complex. The organic image of a finish is formed as a consequence of exposure to mass-media end products, books and other non- touristic beginnings about a finish. The



Destination image and finish stigmatization in passage states

organic image evolves after the contact with finish promotional beginnings ; this image can be formed even without old trial. The complex image is formed after trial of the topographic point. The organic image tends to be really stable and is by and large stereotyped. Sellers can act upon the induced image, but the overall, complex image is really hard to alter because of the stableness of the organic constituent.

As seen in Figure 2-2, the organic image determines the motive to go. After doing the determination to go, persons gather information from different beginnings about the finishs and hence, acquire an induced image of the topographic points. With induced images of different finishs in head, persons evaluate the options with possible benefits and disadvantages, select the concluding finish, visit it and acquire a more complex image which allows them to reassess the topographic point. In some instances, possible tourers evaluate and decide on a finish sing merely the organic image ( without old information procedure ) .

Based on Fakeye & A ; Crompton ‘s theoretical account, Kauw ( 2004, as cited in Buchet, 2004 ) proposed another theoretical account of image formation in which he divides the induced image into two constituents:

promoted induced image ( as presented in promotional stuffs, before the existent visit ) and



Destination image and finish stigmatization in passage states

perceived induced image ( before the existent visit ) . Basically, the organic image is person- determined and the induced image is destination-determined.

Figure 2-3 nowadayss Kauw ‘s theoretical account with the phases of a trip and the types of images about a finish formed in each phase. The theoretical account illustrates the relationship among the three types of image and how each of them are formed.

2.3.5. Measurement of finish image

The measuring of finish image was the topic of several surveies ( Echtner & A ; Ritchie,

1993 ; Gartner, 1989 ; Aaker, 1997 ; Lindstrom, 2005 ) ; a good measurement method is cardinal for the development of an effectual selling and placement scheme ( Reilly, 1990 ) . The



Destination image and finish stigmatization in passage states

bulk of theoretical accounts used either structured ( scale format ) or unstructured measuring techniques

( unfastened inquiries ) .

Echtner & A ; Ritchie ( 1993 ) suggest a model for the measuring of the image of a finish utilizing a combination of both techniques, dwelling of three continuums: attribute-holistic, functional-psychological and common-unique.

As seen in Figure 2-4, the first continuum refers to specific properties ( e.g. adjustment installations, clime ) versus more holistic feelings ( feelings, mental images of the topographic points ) .

The functional-psychological dimension includes two features of image: one straight discernible and mensurable ( e.g. monetary value ) and others that are intangible ( e.g. safety, atmosphere of a topographic point ) .

The common-unique continuum refers to the common features of a finish versus the alone 1s. A finish ‘s image includes, on one manus, both evaluation on common functional features ( e.g. monetary value, transit, clime ) and evaluation on common psychological features ( e.g. safety, celebrity, friendliness ) . On the other manus, images can include alone

functional features ( e.g. Paris Fashion hebdomad ) and alone psychological features ( e.g.



Destination image and finish stigmatization in passage states

the romantic ambiance in Paris ) . The continuums overlap and influence each other, and it can be hard to separate between functional and psychological features. Even if images can be obscure and have switching significances, ( Pearce ( 1988 ) as cited in Echtner & A ; Ritchie, 2003 ) , these dimensions help to near and step images.

2.3.6. Relationship between finish image and finish stigmatization

As mentioned before, a finish ‘s image is portion of the finish ‘s stigmatization procedure. The two different images involved in the procedure are: projected image ( promoted by the seller, the trade name ‘s individuality ) and perceived image ( received, trade name ‘s equity, as seen by the consumers ) . Tasci & A ; Kozac ( 2006 ) tried to clear up the difference between finish image and finish trade name and came out with a model to find the relationship between these constructs. Figure 2-5 nowadayss the theoretical account foregrounding the relationship between these constructs: image is portion of the trade name together with other facets: civilization, personality, relationships, patents etc. For the

creative activity of a strong trade name the projected image has to suit the sensed image.



Destination image and finish stigmatization in passage states

2.4. The function of authorities in the development of the touristry sector

One of the chief functions of the democratic province is to increase the material public assistance of the society ( through ordinances, limitations, capital, pecuniary policy ) ; it should besides ease and back up industries, create a stable concern environment and supply public goods ( instruction, protection of the environment, infrastructures etc. ) ( Peters, 2008 ) .

Government intercession in the industries can be inactive or active ( Jenkins & A ; Henry, 1982 ) . The inactive intercession can be understood as a impersonal place of the authorities: it neither restricts, nor supports the sector and merely takes compulsory actions: legislative proviso non straight related to a sector.

Active intercession supposes the acknowledgment of specific demands of a sector and the engagement to obtain the proposed aims. The active intercession can be of managerial and of

developmental nature. The managerial actions refer to the organisational and legislative support



Destination image and finish stigmatization in passage states

given by the authorities to the sector. The authorities can set about an operational function in a sector to finish the private sector ‘s actions ( Jenkins, 1982 ) .

Tourism is one of the most of import sectors of the planetary economic system, given its part as the chief generator occupations and sustainable development for emerging states and its relation with other economic sectors such as: transit, information engineerings, diversion and leisure activities ( Stanicioiu 2011 ) . Harmonizing to World Travel & A ; Tourism Council, in 2010, the touristry industry accounted for 9.3 % of the universe GDP and provided 236 million occupations ( WTTC Report, 2011 ) . Sing the progressively competitory nature of touristry, provinces acquired a important function in developing policies and schemes to increase and protect this sector.

The authorities intercession in the touristry industry can be direct or indirect. The direct engagement supposes the constitution of Torahs and ordinances specific to the sector, the proviso of security both for the tourers and for the environment, the protection of the heritage sites and wild environment, touristry planning and publicity. For illustration, many provinces design policies to heighten and back up the development of specific signifiers of touristry or to aim different sections of possible tourers.

The indirect intercession refers to Torahs and actions non straight meant for touristry, but which affect and support it: support for the private sector ( e.g. to construct hotels and watering place ) , subsidies for seasonal activities or the encouragement for good usage of the heritage sites and cultural values, development of substructures.

Presents, more authoritiess are make up one’s minding to presume leading of the development of the touristry sector through finish stigmatization, by intercession at two degrees in the touristry sector: macro and micro degree.

Governments empower the sections of touristry to take all the determinations and set up the policy and administration needed for long-run way and impact of the sector ( macro-level ) ( Mendiratta, 2009 ) .

A critical success factor of any finish stigmatization run is the engagement of all the stakeholders in the procedure. The province must move as a cardinal force in the run to unify all the

stakeholders and aline them to the aims of the stigmatization procedure.



Destination image and finish stigmatization in passage states

At the micro degree, the authorities supervises the finish branding procedure to guarantee a successful publicity of the finish ( ibid. ) . It must make national touristry governments and bureaus to oversee and develop each measure of the stigmatization procedure, engage in competitory selling, assure client satisfaction and create trade name trueness ( van Ham, 2001 ) .

States do n’t prosecute merely with the proficient facets ( planning, statute law ) of the touristry sector. Governments intervene in touristry to specify the cultural and political individuality through the publicity of specific resources and topographic point of national significance ( Light, 2007 ) . By advancing the values and individuality of a state, touristry can go an of import component of a province ‘s foreign policy and international dealingss ( Hall, 1994 ) . For this ground, authoritiess devote considerable investing to external publicity ( Hall, 2000 ) ( e.g. : CEE states ‘ authoritiess design publicity runs to reject the Communist yesteryear and undertaking an image of Europeanness and alliance with western European values ) ( Light, 2007 ) .

2.5. Finish branding in passage states

Eastern Europe, besides known as the Balkans, ‘has been capable to mostly dyslogistic buildings in the West ‘ ( Hall, 1999:232 ) . Most of these states are non represented in the manner they would take ; alternatively Westerners depict them as they choose, based on stereotypes ( unsure and equivocal fringe of Europe ) ( Light, 2007 ) .

In passage states ( delight refer to glossary for definition ) finish stigmatization and finish image hold a particular significance. Branding, more than advancing the image of the finish, is supposed to reinvent the image, understate the Communist bequest and ‘re-imagine ‘ the states ; it besides has an ideological constituent, the forming of national individuality ( Kaneva & A ; Popescu, 2011 ) .

Finish stigmatization is ill developed in the part due to miss of finance and deficiency of experience. It is besides most frequently used to antagonize negative images, instead than advance positive

images ( Hall, 1999 ) .



Destination image and finish stigmatization in passage states

The publicity of rural landscape and nature touristry increased in the part during the late

1990s but the sector is still developing compared to the other European states. The Eastern European finishs have positioned themselves as cheap, modern and welcoming topographic points. In many instances the ocular and verbal elements they use are someway similar, advancing similar attractive forces and experiences that make the states hard to distinguish in the heads of possible tourers ( Szondi, 2006 ) .

The chief maps of state and finish stigmatization in these states are: to distance the states form the old communist system ; to alter negative or false stereotypes ; to redefine and retrace national individualities by stressing the ‘Europeanness ‘ and animating a new national image and dissociate from the Communist yesteryear ; to increase the incomes from touristry and bring forth client trueness ( Szondi, 2006 ) .

The part faces several challenges in the stigmatization procedure: the demand to portray a modern image to follow with the demands of the EU accession ; to project a safe and friendly environment for international tourers and change by reversal the negative image of the part ( hapless substructures, struggles and instability ) ; the demand to develop niche touristry merchandises in response to the alterations in the planetary demand ( Hall, 1999 ; Szondi, 2006 ) ; the deficiency of capital to back up the publicity ; authoritiess ‘ inclinations to look for short-run consequences and disregard the long-run investing needed to construct a strong trade name ; the trouble of developing a coherent trade name and obtaining the coaction and support of the stakeholders ( in most instances the domestic audience it ‘s non involved and does n’t back up the trade name ) ; the trouble of equilibrating the demand for niche market touristry of Western tourers with the mass market demands from tourers of other eastern- European states ; the ‘politicization ‘ of the procedure ( the procedure is threatened by internal competition among parties, and therefore deficiencies continuity and strategic a attack because each new authorities abandons the undertaking started by the former ) ; an inordinate trust on advertisement and image ( sometimes the message is non believable and the image promoted does n’t match to the world ) .

State intercession is indispensable for developing and passage states, as the neoliberal attack had negative consequences on the economic system ( Lall, 2003 ) . The nature of fight has evolved over the old ages ; nowadays competition comes from anyplace on the Earth thanks to the new engineerings and the increased connexion of the universe economic systems. These new developments and



Destination image and finish stigmatization in passage states

the rapid gait of technological alteration, raise the demand of new establishments and political constructions, advanced substructures in information and communicating engineerings ( Narula, 2003 ) .

Several states in the part have decided to use finish branding to increase their touristry sector and better the international image. Nevertheless, the scope of activities and the grade of coordination of activities differ in each instance. Czech Republic and Hungary are among the most successful instances of finish branding from Central and Eastern Europe, pull offing to make positive image as touristry finish. Other states like Poland or Slovenia besides engaged in the procedure of finish stigmatization, but need to work to develop a alone individuality ( Konecnik & A ; Go, 2007 ; Fujita & A ; Dinnie, 2009 ) .

2.6. Decision

This chapter presented the chief old work in the field of finish stigmatization, finish image, the function of the authorities in the development of the touristry sector and the particular issues raised in finish stigmatization in passage states. The constructs and theoretical accounts highlighted from the reappraisal of the literature on finish stigmatization and finish image formation will be used to analyse Romania ‘s image as a touristry finish and research the relationship between the promoted and the sensed image.



Destination image and finish stigmatization in passage states

3. Chapter 3 METHODOLOGY

3.1. Introduction

This chapter will explicate the methodological analysis used for informations gaining control and to reply the research inquiries. The research design, scheme followed and beginnings of informations will be analyzed, foregrounding both advantages and disadvantages of the attack used.

3.2. Research attack

This research is designed to use the inductive attack: first collect the informations and from it generalise to theory in conformity with the analysis done ( Saunders et al. , 2007 ) .

Swanborn ( 2002 ) and Weiss ( 1998 ) argue that appraising research consists in the consultancy, counsel and rating of an action ‘s consequence and aims to guarantee value. It is concerned with bettering instead than turn outing ( Swanborn, 2002 ) . Therefore, on one manus, this thesis can be considered appraising research. On the other manus, this thesis is concerned with applied research ( for the direct usage for the touristry sector ) ( Finn 2000 ) .

Sing the importance of image for touristry ( highlighted in the literature reappraisal ) , this thesis focuses on the Rumanian stigmatization run measuring the tantrum between the promoted image and the sensed image. For a better analysis and apprehension, the Romanian run is compared to the Spanish stigmatization run, considered a really successful one.

The analysis of the promoted image is done sing the program of aims and the promotional picture of the run.

The sensed image is analyzed utilizing the consequences of a study done with individuals from the chief targeted group, in nine European states.



Destination image and finish stigmatization in passage states

3.3. Research scheme

In this paper, both qualitative and quantitative methods are applied. The qualitative method is concerned with the coevals of theories and the ways in which persons interpret and create their societal world ; by contrast, the quantitative method is a systematic attack, with focal point on proving theories and a position of the societal world as external and nonsubjective ( Bryman & A ; Bell, 2007 ) .

The research has three parts: analysis of the perceived image ( quantitative analysis ) , analysis of the promoted image ( quantitative and qualitative methods ) in the instance of the Rumanian touristry and a short comparing with the Spanish touristry branding run ( Figure 3-1 ) .



Destination image and finish stigmatization in passage states

3.4. Data aggregation methods

3.4.1. Analysis of sensed image

The chief method applied in the research of the sensed image is the self-completion questionnaire. The questionnaire design, questionnaire disposal method and sample pick are interrelated stairss: they have to be considered and are indispensable for the research ( Remenyi et. al. , 2005 ) . Compared with other methods, the questionnaire is the most suited for this research because it enables the obtaining of the positions of many persons on the researched subject.

The questionnaires present advantages but besides booby traps when compared to other research methods ( instance surveies, interviews etc. ) . The questionnaires are comparatively cheaper to administrate, quicker, more convenient for the respondents and avoid the interview effects ( Bryman & A ; Bell, 2007 ) . However, the disadvantages of questionnaires are clear due to the inability to examine, particularly for open-ended inquiries, and the trouble of inquiring elaborate inquiries. The response rates are lower and there is a greater hazard of losing informations ( ibid. ) .

The self-completion questionnaire was developed with statements used in old research and highlighted in the literature reappraisal ( Baloglu & A ; Mangaloglu, 1999 ; Konecnik, 2003 ; Gallarza,

2002 ; Echtner & A ; Ritchie, 1993 ; Nadeau 2008 ; Caldwell & A ; Freire, 2004 ) .

The original study was designed in English format and translated into Spanish and Italian, for a better apprehension by the respondents. The questionnaire ab initio had 35 inquiries ( 6 unfastened and 29 closed ) and the promotional picture ( 29 seconds ) . The study was sent online ( through a societal web, Facebook ) to the respondents.

A pilot version was sent to a 20 individual sample. After acquiring the replies, the questionnaire was changed, canceling 1 inquiries and the picture. The inquiry: ‘Romania is cheap/ convenient for money ‘ was eliminated because it was considered to be comparative and dependent on the incomes of the possible tourers and their economic state of affairs ( e.g. what is inexpensive for a German might be

expensive for a Bulgarian ) . The picture was besides deleted for two grounds: trouble in finding



Destination image and finish stigmatization in passage states

where to set it ( at the beginning or at the terminal of the questionnaire ) without impacting the cogency of the other replies ( after seeing the picture 1 might hold an image about the finish ) and the comparatively long continuance ( people might lose involvement and non watch it ) .

The concluding questionnaire was designed in a simple format, utilizing clear and simple looks to do it easy for the respondents. There are 33 inquiries, 5 unfastened and 29 closed inquiries ( Appendix 10 ) .

The study was designed in an attitudinal inquiries format, presented as a five-point Likert graduated table, one of the most popular methods for mensurating attitudes in questionnaires ( Bryman & A ; Bell,

2007 ) . The respondents had to bespeak the strength of understanding or dissension with the statement. The questionnaire included both personal factual inquiries and attitudinal inquiries. Personal inquiries were related to gender, age and state of abode. Attitudinal inquiries were concerned to happen out the strength of respondents ‘opinion about each statement. The five unfastened inquiries involved adverting one, two or three words that foremost came to mind, and were therefore comparatively easy to reply.

Closed inquiries are quicker to reply and analyse, but the informations obtained is more superficial, because one closed inquiry can merely touch one specific point. Open inquiries allow the request of more specific inside informations and acquiring several positions and personal sentiments on a peculiar issue without proposing a peculiar reply, but the information given could be more diverse, require greater attempt from respondents. The analysis of the informations could besides be more complex and clip consuming ( Bryman & A ; Bell, 2007 ) . Sample and measuring

One of the most of import facets of a quantitative research is the good measuring of the phenomena utilizing the selected sample. Other cardinal issues are the generalisation ( use the consequences to the full population ) of the findings and the reproduction ( ability to reproduce the experiment and obtain similar consequences ) of the study ( Brymann & A ; Bell, 2007 ) . Therefore, the

sample selected is indispensable for a good study.



Destination image and finish stigmatization in passage states

The intent of this study is to find the image European citizens have of Romania as tourer finish. In the strategic development program of the latest touristry branding run launched by the Ministry of Tourism in 2011, the sellers categorized the mark markets in: precedence states, secondary and third states ( delight refer to Appendix 3 ) .

The states of the first two groups are: Germany, Austria, Italy, France, UK, Spain and Hungary, Poland and Bulgaria. These states differ from the chief states of beginnings of the aliens tourers that arrive to Romania ( for inside informations please mention to Appendix 4 ) . Nevertheless, for this thesis, the states of the maestro program were selected, because the run will be launched and promoted in these states considered strategic and hence, the citizens ‘ sentiments and attitudes are of import for the success of the run.

The thesis aims to analyse the image aliens have of Rumanian touristry, so subjects were non included in the study.

One of the chief mark groups determined by the sellers of the run are the so called

’empty squatters ‘ , singles between 22 and 35 years-old, basking good wellness and a desire to research new finishs, with clip to go and a good economic degree ( Master Plan for the development of national touristry between 2007-2026, 2006 ) . The study and all the analysis is done with regard to this group and their perceptual experiences approximately Romania as tourer finish.

For this research the chief job of choosing a representative sample is the trouble of finding the population. The intent is to analyse the image of Rumanian among individuals aged 22 to 35 years-old from nine European states. In six of the nine states, the statistics of the population in 2010 are organized by groups of age, non by old ages, so it was impossible to find the population between 22 and 35 in Austria, Bulgaria, France, Germany, Hungary and Poland. Because of this limitation, it was impossible to find what would be the size of a representative sample. The size of the sample will impact the dependability of the informations collected and the extent to which information and decisions can be drawn.

Due to the clip restriction, the writer decided to utilize a convenience sample of 100 and the figure of respondents from each state to be selected proportionately to the population of each state in 2010 ( delight refer to Appendix 5 ) . To avoid the non-response job, the questionnaire was sent to 395 persons of whom 128 responded ( 43.3 % response rate ) . Of



Destination image and finish stigmatization in passage states

these 128 questionnaires, 21 were uncomplete or inappropriate ( aged less than 22 or more than

35, visited Romania before ) . The study was sent online utilizing the Facebook societal web. The individuals in the sample were selected utilizing the ‘search ‘ option in Facebook. The writer searched individuals by state ( e.g. Germany ) and from the list selected every 10th single until finishing the figure required for that state ( e.g. 22 individuals from Germany in the sample ) .

The individuals’perceptions of Romania as a touristry finish is researched via traditional market research techniques utilizing anon. sample of individuals giving their grade of understanding with a series of Likert statements. Statistical analysis was applied utilizing Statistical Package for the Social Sciences ( SPSS ) package, popular statistical package equipped with a full scope of modern-day statistical methods, every bit good as good redaction and labeling maps ( Easterby-Smith 1991 ) .

3.4.2. Analysis of promoted image

For the analysis of the promoted image, the writer used the promotional picture launched by the Ministry of Tourism and secondary informations: program of aims of the run, the maestro program for the national touristry development and besides media end products. Initially, it was intended to analyse the postings of the run, but because of the short clip since the official launch ( July, 2010 ) , these are non yet available. Alternatively, the promotional picture is analyzed, as is chiefly made of snapshots with different topographic points from Romania and different words that appear on the screen ( 26 snapshots in 29 seconds ) .

Secondary informations offer the advantages of high-quality of already completed information, world- broad entree, a inexpensive beginning which is speedy to utilize and multiple ways of analysis ( longitudinal, subgroup, cross-cultural analysis ( Bryman & A ; Bell, 2007 ) .

Using the quantitative attack, informations about common finish properties is analyzed. Snapshots are analyzed harmonizing to their content, numbering the happening of each class or

combination of visual aspects.



Destination image and finish stigmatization in passage states

With a qualitative attack, the holistic and psychological dimensions of the image are analyzed. The usage of semiologies allowed the find of the concealed significances and symbols behind the images ( method proposed by Jenkins, 2003 and Kauw, 2004 ) .

3.4.3. Comparison with the Spanish stigmatization run

The Rumanian touristry branding run ‘Explore the Carpathian garden ‘ and the Spanish run ‘Smile, you are in Spain ‘ are compared utilizing extended secondary informations from the Spanish Tourism Institute ( Turespana ) , Ministry of Tourism and besides several diaries and mass- media end products.

3.5. Research restrictions

The chief restriction of this research is the credibleness of the research findings based on the selected sample. Even if the sample was selected through the usage of a societal web, the trouble of cognizing the estimated population between 22 and 35 years-old that uses Facebook, made it impossible to find if the sample is representative or non and hence, to generalise the findings ( trying mistake ) . However, the research provides a springboard for farther research in the field and comparing with existing research. Time considerations limited the research in footings of sample size.

During the research procedure, informations aggregation mistake might look as a consequence of: hapless inquiries or, ill-defined format ( Bryman & A ; Bell, 2007 ) .

There are besides restrictions in the usage of SPSS package ( unable to cover all the societal state of affairss and random opportunities in the market ) .

The analysis of the picture utilizing semiologies besides presents disadvantages. The critics argue that no nonsubjective survey can be made of advertizements because they are influenced by civilization and they



Destination image and finish stigmatization in passage states

let for several readings. The analysis ‘s decisions are based on the illustrations chosen ( Kauw, 2004 ) . However, different readings of the same image do n’t hold to be in struggle, as different individuals can construe parts of the whole.



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