dickens uses the cratchit family to increase the readers empathy for the under privileged. Dickens description of the characters increase the readers sympathy and pity for the family through imagery. The quotes ‘they were not well dressed; their shoes were far from waterproof; their clothes were scanty” highlight the families unfavourable situation. Furthermore from this we can infer that scrooge hardly pays bob cratchit, as his family are in financial struggle. However, the crathchit family admire the little they have and are content. The quote ‘dressed out but poorly in a twice torned gown, but brave in ribbons’ clearly demonstrates the families gratefulness for so little.