Ethical Issues in Marketing Research

By June 13, 2018 Marketing

In today’s world the way companies do market research have severe ethical ramifications, because the way some companies used consumers information an impact the consumers live in many that can take years to repair. Furthermore if a company is consider being unethical that company can be faced with committing deceptive practices, breaches of confidentiality, and invasion of privacy and receive criticism by the community (Masters & Media, 2015).

By using deceptive practices a company can be dishonesty in its research methods. For instance by not telling customers that their information is being collected when the customer access the company’s website this is consider deception and therefore unethical. When companies collect customers information for advertising, but it’s really for research propose without letting the customer know that they are collecting their information that becomes an invasion of the customers privacy and is unethical.

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Another substantial ethical issue involved in market research is breaches of confidentiality that’s happen when a company gives, sell, or share customers information to partners or affiliates or any other company that uses the customer information in any unauthorized or unethical way.


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