In every setting communication is very important to create a safe, secure and caring place for children, staff, parents and visitors to communicate . It also helps us to plan and meet the needs of the children in our care.
Good communication with young people, work colleges and other professionals is essential to build up good working relationships
If relationships are strained between the young person and practitioners then two way communication will be difficult to achieve and that is needed to support the children in our care, therefore the child will not communicate effectively and this will affect the child in the long term.
If you provide good communication skills, then you will have a strong relationship with the children.
Communication skills are useful for attachment issues as they will enable you to build a strong relationship with the young. A key person provides vital links with parents/carers and is crucial to help the children settle when left in their care, so it is important that practitioners communicate effectively.
A key Person will help the child become a skilful communicator. A young person will imitate or mirror people they are fond of or respect- this will enable better communication all round. The young person will trust and approach a familiar person (key person) rather than a wide range of carers on duty that day- it gives a personal touch and the key person will understand and use the rights words to communicate effectively.
All staff and young people need to communicate to get things done. If communication was lacking, things would not get done because people would not understand what was expected of them and more importantly what was needed to be done, so the setting would probably become dysfunctional.
If anyone requires support, this needs to be communicated. By expressing our view or concerns we can receive the support we require.
We need to have access to information on the young person and communicate or share information when a child is new to the setting, this will enable us to get to know the young person and form an attachment with the child and work effectively and help them.
We can gain knowledge of the young people in our care by reading the young persons care plan. These would include information about their identity, their likes and dislikes, any medical concerns, any development issues and risk assessments.
We communicate any physical concerns to the school nurse and the house manager. This is to help get the best for the child that we are looking after.
Important information can be shared with other professionals. In our setting this can be done via a handover meeting, and by keeping accurate up to date logs. Or by the telephone or emails.
If a child needs help communicating you can speak or refer a child to the Speech and Language Therapist with parents permission, this will help you to gain strategies to help the young persons needs met.
Sometimes we need affective communication skills to pass on unpleasant information. For example a young person may be ill or they may have self harmed or absconded. This would involve professional and compassionate communication to family members and maybe health care professionals. All of our communication skills are necessary to build and maintain relationships with the young people we look after, their parents and carers. Also our work colleges and other care professionals. This is the long run will have a positive affect on our working practice.