Question 1: Texas Nameplate Comapny. highlighted in the Performance Excellence Profile. is a little company with fewer than 50 employees and a high degree of cultural diverseness. What challenges would such a steadfast face in implementing procedure design and control tools?
A challenge that a smaller concern might confront in implementing procedure desing and control tools would be if directors devoted excessively much attending to command and excessively small to be aftering and imporving which may be the most imortant activity for metting and transcending client outlooks and deriving competitory andantages.
Question 2: What is process direction? What are the three types of activities that it comprises?
Process direction involves design. control. and betterment. The cardinal activities necessary to accomplish a high degree of public presentation in cardinal value creative activity and support procedure. placing oportunities for bettering quality and operational public presentation. and. finally. client satisfaction. Good procedure direction helps to forestall defects and mistakes and extinguish waste and redundancy and therby leads to better quality and imporoved company public presentation through shorter rhythm times. imroved flexibleness. and faster client responce. Three types of activities it comprises are design. control. and betterment.
Question 13: How does the design of a service procedure differ from planing a manufactured good? Explain the factors that one must see for a good service design.
Design for manufacturability is the procedure of planing a merchandise for efficient production at the highest degree of quality. DFM is typically integrated into standard design procedure. but because of the demand for highly-creative solutions. it might be addressed in specialised “think-tank” sections in a comapny. Servicess are different from manufactured goods. The outpts of service procedure are non every bit good defined. Servicess are intangible and stand for an interaction between the consumer and service supplier. They can non be inventoried. moved. or inspected like a manufactired good can. Most service processes involve a greater interaction with the client. doing it more hard to idnetify demands and outlooks. Service processes frequently affect both internal and external activities.
The factors that one must see for a good service design are: ( 1 ) Concept Development- merchandise functionality is determined based upon client demands. technological capablenesss. and economic worlds. ( 2 ) Design Development- focuses on merchandise and process public presentation issues necessary to carry through the merchandise and service requireents in fabrication or bringing. ( 3 ) Design Optimization-seeks to minimise the impact of fluctuation in production and usage. making a “robust” design. ( 4 ) Design Verifications- which ensures that the capableness of the production system meets the appropriate degree or public presentation.
Question 15: What is aggregate customization? Why does mass customization present procedure design challenges?
Mass customization is supplying personalized. custom-designed merchandises to run into single client prefrences at monetary values comparable to mass produced points. Mass customization nowadayss proccess design challenges because customization takes a batch longer than mass bring forthing the same point. When you customize something. the client wants it to be exaclty how they want it and that would take longer to do than doing all the same merchandise.
Question 16: Why is legerity of import in procedure design?
Agility is an of import factor in being competative. Agility is a term that is normally used to qualify flexability and short rhythm times. Flexability refers to the ability to accommodate quickely and effictively to altering demands. Agility is of import in procedure design because you need to be able to be flexible and able to accommodate quickely to whatever sort of state of affairs you may meet. An illustration of an enabler of legerity would be holding a close relationship with clients to understnad their demands and demands.