INTRODUCTION:

INTRODUCTION:Over time ICT has been seen as a driving force for economic growth, production of commodities has doubled due to efficiency realized due to automation, third world countries Kenya included have been allocating reasonable percentage of their budget to ICT infrastructure to support the countries e-commerce, secondly government has been giving incentives by zero rating importation of ICT related equipment’s though this on the other hand has denied treasury revenue collection through taxes. Through its various forms, ICT has influence how government offer services to its citizen and by extension it has changed the business environment. Kenyan ICT statistics is necessary for governments to be able to plan, implement, monitor and evaluate ICT policies and ensure the same fully supports the country’s blueprint tabbed as vision 2030.1. NEGATIVE IMPACTS OF ICT ON PEOPLELabor is considered as one of the important factors of production and it has its own characteristics, e.g. labor and laborer cannot be separated, Weak Bargaining Power, Inelastic Supply due to its peculiarity and with the advent of new technology in the short term employment will reduce and productivity will increase. If the market does not increase, big enough, a number of employees will lose job, though on the other hand such increase in productivity might increase demand though this is dependent on the market and supply forces.Privacy The world has also become increasingly addicted to doing business in the cyber space, across the internet and World Wide Web (www). Technology has greatly advanced playing a major role in improving the standards of service delivery in the financial institution sector. Days are long gone when customers would queue in the banking halls waiting to pay their utility bills, school fees or any other financial transactions. They can now do this at their convenience by using their mobile phones, ATM cards or over the internet from the comfort of their homes. Additionally due to the tremendous growth of the mobile phone industry most financial institutions have ventured into the untapped opportunity and have partnered with mobile phone network providers to offer banking services to their clients. ATM banking is one of the earliest and widely adopted retail banking services in Kenya (Nyangosi et al. 2009). However according to an annual report by Central Bank of Kenya its adoption and usage has been surpassed by mobile banking in the last few years (CBK 2008).In the digital age, customer identity has become the most precious value, and customers have an intrinsic trust that companies will protect their personal data. Customers are already demonstrating trust by giving companies their personal information, from names and addresses to bank and account details but for the businesses involved, this can be both a blessing and a curse. If such data lands on wrong hands it might bring loss. Fraudsters are AilmentsLoss of funds through fraudsters: The CBK and the Communication Commission of Kenya (CCK) have allowed several service providers to offer mobile money services. Competition in the mobile money business is still heating up with entry of new money transfer platforms, which now allow transactions across all mobile telephone service providers. Several banks are also now riding on the back of the various service providers to offer multiple banking services. This study aims to establish and examine whether the cross boundaries in banking are inherent to deepening financial services and to what extent through mobile banking 2. NEGATIVE IMPACTS OF ICT ON ORGANIZATIONSCost of doing businessData protection and information security 3. NEGATIVE IMPACT OF ICT ON SOCIETY4. Over reliance on application

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