In the current concern environment. human resource direction ( HRM ) has become an of import function for an administration. HRM refers to the policies. patterns. and systems that influence employees’ behavior. attitudes. and public presentation ( Noe. Hollenbeck. Gerhart. & A ; Wright. 2010 ) . It is of import because HRM helps the company to accomplish the ends and better employee’s public presentation. One of the HRM functions is to hold an impact on the direction public presentation of occupation design and work force diverseness. Due to the definition of occupation design. it helps to specify how work will be performed and what impact will be given in public presentation. On the other manus. work force diverseness besides has impact on HRM to pull offing people’s similarities and differences. The purpose of this paper is to carry on a literature reappraisal on what function occupation design and work force diverseness drama in efforts to better single and organizational public presentation.
In footings of occupation design. many facets of HRM preparation reference how the work gets done. As said by Garg and Rastogi ( 2006 ) . HRM has become one of the internal factors of the administration that play a critical function in actuating the public presentation of employees. It is an indispensable portion of every manager’s duty to do certain the employee has the right cognition. accomplishments and abilities to execute their occupation. The intent of occupation design is to discourse what is needed from the occupation and the employee.
There are four types of attacks that can be used in occupation design. They are the mechanistic attack. the motivational attack. the biological attack. and the perceptual attack ( Noe. Hollenbeck. Gerhart. & A ; Wright. 2010 ) . Surveies from Hackman & A ; Lawler ( 1971 ) and Hackman & A ; Oldham ( 1976. 1980 ) has indicated one of the theoretical account of how occupation design affects employee reactions is the individual-job design theoretical account. besides known as the Job Characteristics Model-JCM ( cited in Goris. 2007 ) . Torraco ( 2005 ) besides has recognized that “the JCM has had a relentless influence on work design patterns and has accumulated an impressive sum of related research” ( cited ini Goris. 2007. p. 738 ) . Another facet that has been discussed is biotechnologies. which besides plays a critical function in occupation design and act uponing the motivational degree of employees.
Planing occupation ergonomically will assist employee to avoid musculoskeletal hurts and awkward positions. besides has a safe on the job status ( Garg & A ; Rastogi. 2006 ) . Based on research by Lantz and Brav ( 2007 ) . occupation design and work modus operandis have been shown strong effects on reflexiveness. acquisition processes. and results such as effectivity. productiveness. and occupation satisfaction. Job design has made positive impact for group procedures and single public presentations. Earlier surveies ( Brayfield and Rothe. 1951 ) said that planetary satisfaction has reflected a generalized or an overall rating of an employee toward his/her occupation ( cited in Frimpong & A ; Wilson. 2013 ) . Evans ( 1969 ) . Fisher ( 1980 ) . Ironson et Al. ( 1989 ) and Brown & A ; Peterson ( 1993 ) have indicated three ways to mensurate occupation satisfaction. They are planetary. narrow and multidimensional measurings ( cited in Frimpong & A ; Wilson. 2013 ) . Although occupation design sounds as a common job in every company. it holds cardinal to developing and keeping a competitory advantage. Manager has the of import function to cognize and understand the full work flow procedure in their work unit to guarantee that the procedure traveling effectivity and efficiency. Halachmi ( 2005 ) pointed out that the basic premiss of the construct of public presentation direction is great public presentation. whether by an person or by a group is really improbable to go on on its ain.
Stockdale and Crosby ( 2004 ) have defined diverseness direction as “a voluntary and planned plan designed to do differences between employees a beginning of creativeness. complementarity and greater effectiveness” ( cited in Alcazar et Al. 2012. p. 512 ) . Diversity is viewed as a key to beef up the human and rational capital of concern through effectual communicating and dialogue ( Okoro & A ; Washington. 2012 ) . Furthermore. diverseness has going a great factor for enlisting. productiveness. relationship. and fight of the administrations.
There are many advantages that come up from work force diverseness. Friedman ( 2005 ) and Gupta ( 2008 ) concurred that a diverse work force can supply a fabulous advantage by using new thought and communicating accomplishments. therefore supplying diverseness ideas from employee that will give better consequence in solutions and decision-making ( cited in Okoro & A ; Washington. 2012 ) . Education and communicating has become the key to transform the behavior of the employees in footings of encompassing and accepting diverseness. Harmonizing to Kundu ( 2003 ) . he has categorised the benefits that administration can accomplish for making a diverse work force. such as administration can supply better service because they understand customer’s demands ( Wentling & A ; Palma-Rivas. 2000 ) ; diverseness will assist administration to come in the international country ( Cascio. 1998 ) ; can heighten creativeness and invention ( Adler. 1997 ; Jackson et Al. . 1992 ) ; produces competitory advantages ( Coleman. 2002 ; Jackson et Al. . 1992 ) ; organisation can win at diverseness if they have inaugural to make. manage and value the diverse work force has the full support of the direction ( Hayes. 1999 ; Jackson et Al. . 1992 ) .
On the other manus. the literature besides has explained that the perceptual experience of differences thought among employees could bring forth negative impact within the group ( Alcazar. 2013 ) . William and O’Reilly ( 1998 ) pointed out that mismanaged diverseness enterprises and executions could negatively impact organization’s public presentation and procedures ( cited in Bergen. 2005 ) . In add-on. Devoe ( 1999 ) and Esty et Al. ( 1995 ) argued that directors might be faced the losingss due to forces and work productiveness and negative attitudes and behaviors from the employee.
Therefore. before planing an thought for pull offing diverseness. it is necessary to specify and analyze clearly all of the sorts of differences that the administration needs to pull off ( Alcazar. 2013 ) . Manager should be cognizant of the values of understanding. appreciating. and esteeming human and cultural differences to be effectual in interacting across cultural administrations ( Okoro & A ; Washington. 2012 ) . Furthermore. it is critically of import for directors to understand the importance of work force diverseness and effectual communicating in accomplishing the aims of administrations and academic establishments.
Both of occupation design and work force diverseness have equal impact in effort of HRM. Job design helps directors to developing and keeping a competitory advantage in administration. Beside that. directors need to cognize and understand clearly the full work flow procedure in their unit. The other advantages of occupation design can place employee’s cognition and accomplishments. It will assist directors to find employee’s place and occupation exactly. On the other manus. diverseness besides has of import function in HRM. Administration can hold many advantages from implementing diverseness into their concern. For illustration to heighten creativeness and invention in the administration and have better thought for decision-making. As a director. it is necessary to analyze and specify the differences in the administration that needs to pull off.