MANAGING K R KUMAR – Reg 18S30112

March 7, 2019 Management

MANAGING PEOPLE AND ORGANIZATIONS
ASSESSMENT 01

A K R KUMAR – Reg 18S30112
Batch 21

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SQA HND IN BUSINESS MANAGEMENT
SAEGIS CAMPUS
KOHUWALA – SRI LANKA
CONTENT
Analyze the relationship between organizational goals, objectives and policies and explain their contribution to effective management in the case study.

Identify the main differences between the formal organization and informal organization.

Explain the composition of the open system theory and explain how it applies in the case study.

Identify different stakeholders in the case study and explain their influence and interest
Explain the main roles and activities of a manager. Identify the relevant roles and the activities utilized by a manager in the case study
Analyze the relationship between organizational goals, objectives and policies and explain their contribution to effective management in the case study.

Organizational Organizational goal is a future expection. something which a company strives to accomplish.
Objective
An objective is a clear statement of something that needs to be accomplished over a period of time.

Strategies (Policies)
Policies are statements of principles and practices dealing with the ongoing management and administration of the organization. We can apply this relationship for the Joy of Chocolate company. This company was created in 1999 b Susy Campbell Suzy targeted luxury restaurants and hotels with gourmet chocolates for their guests. And her aim was to create the gourment chocolates that would be enhanced with local produce such as heather honey.
whisky and locally grown fruit. Joy of Chocolate had achieved the dual objectives of securing sales and developing new products was being met. Suzy decided to limit the number of suppliers so that she could develop a very close relationship as she did not want to run the business with price as the key factors.

Identify the main differences between the formal organization and informal organization.

Formal organization has fixed set of rules of intra-organization procedures and structures. As such. it is usually set out in writing. explicit. with a language of rules that apparently leave little option for clarification. In some organization, such rules may be strictly followed. An informal organization is a network of personal and social relationship. People working in a formal organizational meet and interact regularly. The concepts of formal and informal organization relate to the nature of relationship and processes in the workplace. A formal organization is the literal structure of the organization including its organization chart. hierarchical reporting relationships and work process. The informal organization, often called the grapevine. is the formal working relationships that develop in organizations and contribute strongly to the work culture.Explain the composition of the open system theory and explain how it applies in the case study.

Open system theory is useful for business because it provides a framework to think about processes such as change, link boundaries and organization learning. The advantages of open systems are environmental considerations, supply understanding, prediction and long-term consideration. We can apply this system for Joy of Chocolate company. This company has two key appointments from the outset were Leon Houmond and Hafiz Shah. Hafiz and Suzy discuss the weekly production programme. following which. Hafiz met with team leader to discuss any potential problems Hafiz ensured all employees undertook a job development review every four months in addition to being advised on a monthly basis how they were performing. As part of the quality culture, all staff knew the importance of strict adherence to Health and Safety, Food
Production regulations and keeping waste as low as possible. The importance of everyone working to the same goals. Leon and Hafiz agreed to involve staff in new products with blind tasting. The company benefits from open systems theory because it takes into account modem cultural changes and needs.

Identify different stakeholders in the case study and explain their influence and interest
Each stakeholder has a different criterion of responsiveness. because they have a different interest in the organization. Most organizations are similarly influenced by a variety of stakeholder groups. Investors. shareholders, employees, customers and suppliers are considered primary stakeholders. without whom the organization cannot survive. Other important stakeholders are the commun ity, which have become increasing important in recent year. In the Joy of Chocolate company has different type of stakeholders. Investors of this company are Leo Houmond and Hafiz Shan. They give their hand
Explain the main roles and activities of a manager. Identify the relevant roles and the activities utilized by a manager in the case study

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