Organizational Structure Of Virtusa Commerce Essay

September 19, 2017 Commerce

The intent of the study is to place the patterns within organisations in Sri Lanka. The study consisted of undertakings that required the demand to see both a populace and hence Virtusa and Softlogic were chosen.

First the chief organisational constructions and civilizations predominating in an organisation are mentioned with relation to the organisations chosen, and the influences of the organisational construction and civilization on the concern public presentation are investigated. Thereafter the direction attacks practiced in the companies are investigated and thenceforth the personality features of employees which should be understood by directors are identified excessively. Thereafter three motivational theories were taken into consideration with respect to the two organisations.

1.0 Introduction

1.1 Virtusa

Virtusa was established in September 1985 under the Chairmanship of Deshamanya H.K.Dharmadasa with the aim of set uping it as a centre of excellence in high engineering diagnostic and healing installations. Healing of the ill being the primary aim, “ Mending with Feeling “ became this Hospital of tomorrow. Located at Union Place, Colombo 02 in really close propinquity to the concern Centre and within easy range from the General Hospital and other many commercial constitutions.

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1.2 Softlogic

Established in 1902, Perera and Sons Bakers, is the biggest bakeshop in Sri Lanka, bring forthing over 75,000 bakeshop merchandises including about 150 birthday bars per twenty-four hours and pulling over 15,000-20,000 clients daily. Run by the 4th coevals today, the concern consists of 58 mercantile establishments and three bakeshops.

1.3 Organizational construction of Virtusa

The strategic degree directors have used procedure of grouping activities which are similar in nature. Departmentalization has used here by map construction. This organisation construction is more efficient. Through this employees get more experient and good committed to their responsibilities. As for an illustration under finance manager there are buying and accounting directors. They are mastered in each sector and no demand to happen out about other operations. So the specific responsibilities have been given. This is an advantage for them as they can concentrate on their ain section and can offer a better efficient service. Each and every director is responsible for their ain responsibility. Therefore answerability has developed.

Each section concentrates on their ain work and that can be a disadvantage for the clients who expect a quality service. Competition among the sections can take into struggles as all the sections concentrate on winning the war than go toing to overall concern aims. Directors should keep the flexibleness among employees who work in different sections to do the effectual usage of this construction.

Advantages of the construction:

There can be seen a decentralised construction. It enables determinations to be made closer to the operational degree of work.

Accountability and reactivity is higher.

Always make higher public presentations.

More maintaining with developments and more flexible constructions.

Effective motive and encouragement can be done.

Time is managed expeditiously assorted responsibilities and duties have distributed.

Disagreements are less because determination devising is done with other party ‘s engagement.

It provides chance for preparation and development in direction.

Disadvantages of the construction,

Functions can be isolated due to some failures of communicating and technological issues.

This is non stable for pressing state of affairss.

There can be occur competitions among each section than concentrating the overall accomplishment of the organisation.

1.3 Chain of bid in Virtusa

Chain of bid can be described as the manner of authorization and duty base on balls from the hierarchy. Authority is who have power to do determinations and who have authorization to oversee subsidiaries. In Virtusa chiefly strategic degree directors such as general director and board of managers have authorization to do determinations and they are passed to the each degree through the hierarchy.

Duty is the duty to transport frontward an assigned undertaking to a successful decision. In this instance authorized individual can depute his responsibilities to his aid but to depute his duty is non permitted.

1.4 Span of control in Virtusa

Span of control is the figure of people who report to one director in a hierarchy. In Virtusa there can see a narrow span of control. There have four beds and five degrees. Few employees can be seen under each director. It allows them to pass on rapidly with employees under them and commanding is easier.

Besides close supervising can be done and feed back can be acquiring efficaciously. It will cut down grudges and struggles among employees. Besides can be reduced acquiring composite of work. Productivity will acquire increased and resources can be utilised efficaciously every bit good.

1.5 Organizational Culture of Virtusa

Culture is a corporate scheduling of the head which distinguished the members on human group from another. When it comes to an organisational civilization it is a form of beliefs and outlooks shared by the organisations members. These beliefs and outlooks produce norms that strongly shape the behaviours of persons and groups.

Virtusa works harmonizing to function civilization. Top degree directors decide the majority of responsibilities should be done by employees and they are distributed among employees. Employees are assigned for a peculiar function. They are specialized in each occupation. So the committedness and dedication can be increased due to this. So to do maximal usage of it directors should their accomplishments. The direction can do them work better and difficult to better the company ‘s public presentation efficaciously.

1.6 The Organizational Structure of Virtusa

The construction of Virtusa is created with some degrees based on functional section wise. This hierarchy has four beds managed by four chief head directors. In this construction the importance of function determines the place in hierarchy. It can be seen broad span of control.

One director controls big figure of subsidiaries compared with Virtusa. Therefore directors communicate with employees rapidly but it is non easy to steer and to command them. More effectual provender back can be received from workers. Besides it is indispensable to hold direction accomplishments to command greater figure of employees at the same time. Grudges and struggles will be either less or more. They depend on the state of affairs. Close supervising is non easy to be done so productiveness can be alteration. The procedure of this civilization is harmonizing to their values which are unity, attention, passion, teamwork and service.

Probably centralised direction can be seen here. Communication between employees may less in this construction as the work is specialized. This can be an advantage to the organisation as the adult male power and clip is being saved. There can see disadvantages every bit good as advantages. The function of each person is good determined but the concatenation of bid is one manner, top degree to lower degree.

Advantages of the construction:

Costss less and company does non necessitate to use as many directors.

Easy to pass on and organize.

Decisions are taken by top degree directors and they are effectual and fast.

Conflicts and errors are less.

Greater of specialisation.

New engineering and new methods can be trained easy without higher costs.

Directors can run into and go through massages easy to employees.

Disadvantages of the construction,

Difficult to command without proper direction techniques.

There is no chance to moo degree employees for their thoughts.

Less entree to new thoughts.

Sometimes it can be dearly-won.

Difficult to hold close supervisings.

Barely acquire chance to discourse complexnesss with directors for low degree employees.

1.7 Chain of bid in Softlogic

Chain of bid is the manner of go throughing determinations from strategic degree to operational degree as mentioned before. Similarly the long term strategic determinations are taken by top degree directors such as CEO and other officers like head pull offing officer, main people officer, main fiscal officer and main operational officer. So the officers have authorization to take determinations of each sector under them.

When it come to duties at that place have around four troughs under one main officer. So responsibilities can be delegated easy. But each director has different agendas and work to be done. So they are non responsible for other ‘s responsibilities. This means they are specialized in each sector. So duty can non be delegated.

1.8 Span of control in Softlogic

In Softlogic there can see broad span of control, which means that one authorised director have big subsidiaries to command. But this is larger than Virtusa. In the hierarchy beds are lesser compared to figure of degrees. As for an illustration one head officer is responsible to command four directors. So he should hold mastered in more than one subdivision. So errors can be happened easy.

It is easy to go through messages though it is a level construction. Besides it costs less money to run a wider span of control because the company does non necessitate to use as many directors. But there are disadvantages every bit good from this horizontal direction construction.

1.9 Organizational Culture of Softlogic

Culture is the specific aggregation of values and norms that are portion by people and groups in an organisation and that control the manner they interact with each other and with stakeholders outside the organisation. Role civilization and undertaking civilization are common in Softlogic.

Specific responsibilities have given to each and every employee who comes from assorted backgrounds. All are driven towards a common end. Softlogic is more concerned on squad work instead than single public presentations. They believe that satisfied employees excel in quality client service. Softlogic besides maintain committedness to stakeholders, and the environment. Softlogic ‘s corporate civilization is to make the right thing for their employees, the community and the clients they serve.

2.0 The influence of the organisational construction and civilization towards the organisations ‘ public presentation.

2.1 The relationship between the organisation ‘s construction, civilization and the effects on concern public presentation in Virtusa.

Role civilization is common in most organisations today. The determinations are taken by top degree directors are implemented by tactical degree and operational degree employees. So each member has specific end. It leads to success of the organisation. Besides this has a flexible environment. It helps the employees to understand organisational events and buildup strong relationship among employees. The staff of Virtusa benefits from specialisation. Besides developing plans are conducted to better the personality accomplishments and the attitudes of employees.

The construction and the civilization of this organisation learn about organisational activities. They involve with specific work instead than disbursement clip to happen out the expected occupation to be done by them because they are good educated and with developed accomplishments. This reduces wastage of clip and adult male power as good. This can assist to better company public presentations. Here has departmentalized harmonizing to map construction. Human resources, gross revenues and selling and Finance are some of chief sections in Virtusa. The employees in each subdivision can acquire more experience and it leads to better the company public presentations and they provide best client service excessively.

2.2 The relationship between the organisation ‘s construction, civilization and the effects on concern public presentation in Softlogic

Softlogic operates harmonizing to corporate civilization. Decisions are taken by top degree directors and other employees are ne’er involved with it. Probably determinations in Softlogic are long term and they are stable. So subordinates ne’er acquire a opportunity brand determinations when top degree directors are absent. In Softlogic the scope of determinations are fundamentally to keep criterions and to offer a best client service

The employees have built strong relationships among them and they can work friendly and helpfully when they work together. By working friendly they get motivated and seek to make their best. There should hold a good client service every bit good as supplying quality nutrient points. So this can be an advantage to clients every bit good because the clients are ever looking for best service. Employees work in Softlogic have work stores to develop personality accomplishments every bit good as to better staff relationships.

The construction of Softlogic is more effectual for their success. Few degrees can be seen and it helps to better its company public presentations by making more work under counsel of each director. Communication is easy and non dearly-won. So the civilization and construction of the organisation affect the public presentation of Softlogic and all the employees are likely to do it effectual.

3.0 The different direction attacks in Virtusa and Softlogic

3.1 How Management theories are applied in Virtusa.

Classical attack to direction

Division of Labour

Division of labor is one of the key characteristics, chiefly applied in the Virtusa. They have separated the service process into assorted elements, with each portion allocated to a peculiar employee or set of employees. It is based on the idea that employees can make a high grade of effectivity if they are classified to one peculiar service


There is one cardinal place in the infirmary that manages the control over all the divisions. Centralization had made easy audience and communicating among subdivisions, largely those at the Centre ; as these yearss with engineering, electronic and computing machine control, centralisation has its desirableness. This attack is chiefly practiced in the section of IT and disposal.

Chain of bid

That is, the concatenation of higher-ups runing from the top to the lowest. Unfortunately, this has become a drawn-out procedure in big organisations, such as this Virtusa and hence jobs can originate.

This concatenation of bid attack is applied in about all the sections of the infirmary.


Payment is a important incentive though by analysing a figure of possibilities. In this infirmary all the employees are reasonably paid in conformity with their part. This attack is applied in the human resources section fundamentally.


Employees must obey their higher-ups, but this is reversible: employees will merely obey orders if direction plays their portion by supplying good direction.

3.1.1 Behavioral attack to direction

Human dealingss attack

As in every organisation human dealingss attack is fundamentally applied in the human resources section in the Virtusa. This is an effort to do directors more antiphonal to their employees ‘ demands. There is a better understand of human behaviour at work, such as motive, outlooks, and enhanced productiveness.

Systems attack to direction

The systems attack to disposal is a idea which views a company as an interrelated purposive system that consists of legion concern subdivisions. It is a direction attack which enables theA managersA to function the company as an integrated portion or a major subdivision of the larger outside commercial environment.

Contingency attack to direction

Since, the eventuality attack to direction is based on the idea that there is no 1 finest manner to administrate and that to be effectual, planning, forming, taking, and commanding must be customized to the peculiar conditions faced by an organisation, Virtusa is besides practising the same thing. As organisations, people, and conditions differ and change over clip. Virtusa has identified environmental alteration and improbableness, work engineering, and the size of a company as environmental factors impacting the efficiency of it.

3.2 How Management theories applied in Softlogic

3.2.1 Classical attack to direction

Division of Labour

At Softlogic. , Specialization allocates the individual to construct up experience, and to invariably better his accomplishments. Thereby he can be more dynamic. The maximal development in the productive powers of employment, and the greater portion of the accomplishment, handiness, and judgement with which it is anyplace aimed at, or applied, seem to hold been the effects of the division of labor.


This company believes that payment for work done should be just to both employees and employers and employees must be paid adequately as this is a cardinal motive of employees and accordingly greatly influences end product.


They besides believe that workers must be treated kindly, and equity must be enacted to do certain a merely workplace. Directors should be just and independent when covering with employees. Encourages staff to be trusty and to be dedicated workers.

3.2.2 Behavioral attack to direction

Human dealingss attack

This company uses Human Resource Management theories focus on techniques of enlisting and choice and highlight the advantages of interviews, general appraisal and psychometric testing as employee choice process.

3.2.3 Systems attack to direction

The systems attack is non practiced in this company.

3.2.4 Contingency attack to direction

Company is concerned about the alterations in the tendencies and they are bring forthing new sorts of nutrient points in order to remain house in the competition. Harmonizing to the eventuality position, changeless environments suggest mechanistic constructions that highlight centralisation, formalisation, standardisation, and specialisation to accomplish efficiency and consistence.

4.0 different motivational theories and how they could be exercised to actuate employees/individuals in an organisation to accomplish organisational ends.

Motivating each of the persons requires acknowledgment on your portion that each employee ‘s motive demands are different, and actuating the squad requires a different attack from actuating the squad members.

It is improbable that you will of all time pull off a squad where everyone is adequately trained. It is even more improbable that any leader has a squad that ne’er needs coaching. You need to be able to place the preparation demands of your squad members and be able to acquire that preparation for them.

Motivation theories are chiefly of two types:

Content ( need ) theory

Procedure theory

4.1 Content ( need ) Theory:

This theory chiefly focuses on the internal factors that direct and enhance human behavior.

The followers are some of the major content theories:

Maslow ‘s hierarchy of demands

Aldermen ‘s ERG theory

Hertzberg ‘s motivator-hygiene theory ( two – factor theory )

4.1.1 Maslow ‘s Hierarchy of human demands

Of the different types of content theories, the most celebrated content theory is Abraham Maslow ‘s hierarchy of human demands. Maslow introduced five degrees of basic demands through his theory.

The Hierarchy of Needs is as follows:

1. Physiological Needs: basic issues of endurance such as salary and stable employment

2. Security Needs: stable physical and emotional environment issues such as benefits, pension, safe work environment, and just work patterns

3. “ Belongingness ” Needs: societal credence issues such as friendly relationship or cooperation on the occupation

4. Esteem Needs: positive self-image and regard and acknowledgment issues such as occupation rubrics, nice work infinites, and esteemed occupation assignments.

5. Self-Actualization Needs: accomplishment issues such as workplace liberty, disputing work, and capable affair expert position on the occupation

Merely like Maslow ‘s hierarchy of demands, through double factors theory, Hertzberg describes certain factors in the workplace which consequence in occupation satisfaction.

4.1.2 Hertzberg ‘s two factor theory:

Harmonizing to Hertzberg, he fundamentally identified two separate groups of factors that had a strong impact on motive. His first groups of factors were the hygiene factors which consisted of factors such as working conditions, quality of supervising, salary, position, company policies and administration.A Having said that, the A 2nd group of factors A identified were known as the motivation factors which consisted of factors such acknowledgment, accomplishment, duty, interesting occupation and promotion to higher degree undertakings as and growing etc.

4.1.3 Process Theory:

Process theory of motive is a cognitive rational procedure and dressed ores on psychological and behavioural procedures. This fundamentally motivates persons and focal points on how workers needs act upon their ain behaviour.

Main procedure theories include

Vroom Expectancy theory

Adam ‘s Equity theory

Needs Goal Setting theory

Vroom Expectancy theory attempts linked non merely to the desire for a peculiar result, but moderated by an rating of the likeliness of success. Here motive strength is determined by the supposed value of the consequence of executing a behaviour and the supposed chance that the behaviour performed will take the consequence to happen.

The decisions that can be strained from this theory are,

Persons will merely move when they have a sensible outlook that their behaviour will take to the desired result.

Effort entirely is non sufficient. It has to be accompanied by ability and accomplishment.

Job satisfaction consequences from effectual occupation public presentation instead than the other manner unit of ammunition.

Job design is hence of important importance.A

4.2 The effectual execution of the above theories and to actuate employees in order to accomplish the organisational end in both Virtusa and Softlogic:

In order to accomplish this aim and to maintain the employees motivated the first two degrees of Maslow ‘s hierarchy can be used as follows

Physiological demands:

The basic wage of the employees can be increased or in add-on to the basic wage an over clip rate can be paid. The installations such as a balanced repast can be provided during the clip they are on complete clip as to promote them. This shows the organisation is concerned about the employees and will take to motive.

Safety demands:

While they are at work, they can be provided with necessary instruments and equipment to maintain them safe such as face masks, baseball mitts and etc. en the figure of accidents during working hours will be reduced. Rather than supplying safety merely to workers, their households can besides be looked after by supplying medical strategies, life insurance every bit good as wellness and safety insurance.

Along with Maslow ‘s hierarchy of demands, Herzberg ‘s two factor theory can besides be applied to actuate the employees.

Hygiene factors:

Increase in wage would be a factor which motivates the employees. As discussed above, over clip payments, salary increases and pension strategies can be provided to the employees of this company.

Motivating factors:

The employees can be paid much more attending and can be given more acknowledgment. In order to give them more acknowledgment and to do them experience as portion of the organisation, the company can can apportion a certain portion of the net income to its employees. Once they have achieved a given mark they can be appreciated.

The workers should be given marks which they are capable of accomplishing and leaders can be appointed among the employee groups to do them responsible for related occupations

As mentioned above procedure theory can be applied in order to actuate the employees in this company. Chiefly end puting theory and anticipation theory can be used to get the better of these crises.

The employees in the organisation should be able to accomplish the given end within the given clip period. Therefore it is indispensable for undertaking to of easy attainability and besides to the squad members should be with positive attitudes and focused on the organisational ends instead than single involvements.

As for an illustration the workers should be given ends which they can accomplish. Harmonizing to the scenario demand for grains has been increasing and fertilizes and grains are complements. Therefore the supply of fertilizes besides need to be increased. In order to increase the supply of fertilizes, the workers should be motivated and their productiveness should be increased.

It is discussed in the anticipation theory that employees should hold the ability and accomplishments to make the particular undertakings. Therefore attempt entirely is non plenty. They should be satisfied in order to derive maximal part from them. This is one of a important event which can be seen in any organisation.

5.0 The relationship between leading and motive, and how the direction patterns are influenced by these two factors:

5.1 Different Leadership manners in direction

Many people consider that leading is merely being the first, largest or most powerful. Leadership in organisations has a particular and more meaningful account. Very fundamentally set, a leader is interpreted as person who sets way in an effort and influences people to prosecute that way the people can be oneself, another person, a group, an organisation or a society. How they set that way and influence people depends on a assortment of factors that we ‘ll see subsequently on below.

There are besides plentiful theories about leading, or about transporting out the duty of leader of an organisation. Such leading manners used by this company and their advantages are as listed below.

5.2 Leadership manners practiced in the organisations

Autocratic Leadership

The autocraticA leading styleA is considered as an aged fashioned method with the undermentioned peculiarity:

Manager tries holding the most power and control in determination devising.

Manager tries doing as many determinations as possible.

Directors are less disquieted with passing their ain leading betterment, and desire to fundamentally work on the mission at manus.

A Manager attempts retaining answerability instead than use complete allotment.

The bossy leading is still used by many leaders across the universe in many companies. The cause bossy leading carries on, even if it is antique, is for the ground that it is self-generated, carries instant advantages, and comes natural to many leaders. Many leaders who begin prosecuting leading betterment are frequently seeking to develop upon their organisations bossy leading manner.

The benefits of the Autocratic Leadership Style and their impact on employee and company public presentation

In malice of holding many oppositions, the bossy leading manners recommend many advantages to directors who use them. These comprise:

Decreased force per unit area due to increased control.A Where the director eventually has of import legal and personal answerability for a undertaking, it will alleviate them and cut down their force per unit area degrees to cognize that they have control over their Providence.

A more productive & A ; dynamic group ‘whilst the leader is watching’.A The hold that an bossy director maintains over a squad improves their on the job speed and makes them less likely to loosen up. This is perfect for inadequately motivated workers who have small concern or attending in the excellence or velocity of work performed.

Improved logistics of operations.A Having one leader with serious engagement in many countries makes it more likely that trials are spotted in progress and deadlines met. This makes bossy leading perfect for one-off undertakings with fixed deadlines, or complex work environments where well-organized cooperation is the key to achievement.

When is the Autocratic Leadership Style effective?

Following on from the qualities listed supra, the bossy leading manner is utile in the undermentioned work fortunes:

Work environments where spans of control are wide and complex so hence the director has small clip to assign to each employee.

A Business where workers need to execute low-skilled, droning and repeating undertakings and usually have low degrees of motive.

Undertakings where the work executes wants to be accomplished to demand specifications and with a tight deadline.

Democratic Leadership

Democratic Leadership is the leading manner that encourages the distribution of answerability, the exercising of allotment and frequent treatment. The manner has the undermentioned peculiarity:

Manager makes treatment on all major issues and decisions.

Manager expeditiously hands over undertakings to employees and give them full control and answerability for those tasks.A

Manager welcomes remark on the result of enterprises and the work environment.A

Manager supports others to go leaders and be occupied in leading betterment.

The benefits of the Democratic Leadership Style and their impact on employee and company public presentation.

Positive work environment.A An ethnicity where subsidiary workers are given just sum of answerability and are permitted to dispute themselves is one where workers are more bucked up to work and bask what they do.

Creative thinking.A The free flow of thoughts and optimistic work atmosphere is the ideal accelerator for originative thought. The advantages of this are n’t merely allow for originative industries, because originative thought is necessary to work out trials in every individual organisation, whatever its nature.A

Decrease of clash and office political relations. By leting subsidiaries to utilize their thoughts and even more outstandingly increase recognition for them, you are carefully cut downing the sum of nervousness workers generate with their director. When bossy leaders reject to listen to their employees, or intentionally pay no attending to their thoughts, they are expeditiously inquiring for people to speak behind their dorsum and attempt to sabotage or win them.

Reduced employee turnover. A When workers feel authorized through leading betterment, a company will detect lower rates of employee turnover which has many benefits. A company that spends in leading betterment for its workers is puting in their hereafter, and this is valued by a big bulk of the work force.

When is the Autocratic Leadership Style effective?

A Democratic leading is practical to a degree in the industrialised industry, to apportion workers to give their thoughts on how processesA canA become leaner and more imaginative. While ‘Fordism ‘ is still functional in some mills across the state, truth is that production directors are now really get downing to bind together the motivational fillips associated with non handling workers like automatons any longer.

Democratic leading is successful in professional organisations where the importance is evidently on preparation, professional & A ; leading betterment and quality of work performed. Democratic events are fundamentally merely one cog in the successful leading mechanisms houses.

Nonprofit organisations besides wonderfully profit from pulling upon the originative energies of all their forces to convey about cost cutting systems or fund elevation ideas.A

A As earlier mentioned, inventive industries such as advertisement and telecasting enjoy a batch of benefits from the free flow of thoughts that democratic leading brings.

Bureaucratic Leadership

The bureaucratic leading manner is concerned with guaranting workers follow regulations and processs right and invariably. Bureaucratic leading by and large has the undermentioned peculiarity: A

Leaderships anticipate employees to expose an official, business-like attack in the workplace and between each other.A

Directors gain immediate authorization with their place, because regulations command that workers pay them certain privileges, such as being able to subscribe off on all chief determinations. As a consequence, leaders undergo from ‘position power ‘ . Leadership development becomes worthless, as lone rubrics and functions provide any existent control or power.

A Workers are rewarded for their aptitude to stay to the regulations and follow method faultlessly.

A Bureaucratic systems on a regular basis easy advancement over a drawn-out period of clip, and therefore are more often found in big & A ; old concerns.

The benefits of the Bureaucratic Leadership Style and their impact on employee and company public presentation.

Increased security.A In risky workplaces where processs save lives, a bureaucratic direction manner can assist implement wellness and safety regulations.

Quality work.A Some duties, such as finishing specialised work or medicative scrutinies, need to be done in a careful mode to be done decently. Idleness can ensue in hapless work, and hence one solution is to implement the regulations via the bureaucratic leading style.A

Ultimate control.A An atmosphere whereby employees are basically forced to follow regulations in order to be promoted and be successful consequences in the tightest control direction can of all time assume over a company. This control can be used to cut costs or develop efficiency.

5.3 Motivational theories practiced in this organisation.

Peoples have a scope of and different grounds for working. Every individual works to achieve something in return. What the worker desires has a consecutive impact on employee assurance, employee inspiration and the high quality of life. Management requires put to deathing stairss in the work environment, where workers are self-motivated to put to death undertakings that go beyond direction ‘s criterions.

Taylor ‘s Motivational theory

Frederick Winslow Taylor ( 1856 – 1917 ) put frontward the thought that employees are provoked basically by wage. His Theory of Scientific Management argued the followers:

Employees do non of course bask work and so necessitate close supervising and control. Consequently directors must interrupt down work undertakings into a series of little undertakings. Employees must so be given suited preparation and tools so they can work every bit professionally as possible on one set undertaking. Employees are so salaried harmonizing to the figure of undertakings done in a fit period of clip. As a consequence employees are forced to work hard and maximise their productiveness. Taylor ‘s techniques were extensively accepted as concerns saw the benefits of augmented efficiency degrees.

Mayo ‘s Motivational theory

Elton Mayo ( 1880 – 1949 ) supposed that employees are non merely disquieted about money but might be better motivated by holding their societal demands met at the same clip as at work. He introduced the Human Relation School of idea, which paying attending on directors taking more of an attending in the employees, handling them as people who have valuable attitudes and recognizing that employees take pleasance in interrelating together.

Maslow Hierarchy of motive.

Abraham Maslow ( 1908 – 1970 ) with Frederick Herzberg ( 1923- ) commenced the Neo-Human Relations School in the 1950 ‘s, which paying attending on the emotional demands of workers. Maslow put forward a premise that there are five degrees of homo demands which workers require to hold satisfied at work.

All of the demands are prepared into a hierarchy and merely on one juncture a lower degree of demand has been wholly met, would an employee be provoked by the chance of holding the following demand up in the hierarchy fulfilled. For case a individual who is deceasing of famishment will be motivated to achieve an indispensable wage consecutive to purchase nutrient before worrying about holding a protected occupation understanding or the regard of others.

Herzberg Motivational theory

Frederick Herzberg ( 1923- ) had close dealingss with Maslow and thought in a two-aspect theory of motive. He showed that there were certain facets that a company could put up that would frankly motivate workers to work harder. Nevertheless there were besides things that would de-motivate a worker if non present but would non in themselves genuinely motivate workers to work harder.

Job enlargementA – employees being given a better diverseness of undertakings to put to death, this should do the work more attractive.

Job enrichmentA – involves employees being given a wider assortment of more hard, attractive and demanding undertakings environing a whole unit of work. This should give a better sense of achievement.

EmpowermentA means assigning more authorization to workers to do their ain picks over countries of their functioning life.


The study consisted of undertakings that required the demand to see Virtusa, a package company giant and besides Softlogic in Sri Lanka.

First the chief organisational constructions and civilizations predominating in an organisation were mentioned with relation to the organisations chosen, and the influences of the organisational construction and civilization on the concern public presentation were investigated. Thereafter the direction attacks practiced in the companies were investigated and thenceforth the personality features of employees which should be understood by directors were identified excessively. Thereafter three motivational theories: i.e, Maslow ‘s Hierarchy of demands theory, Vroom anticipation theory and Herzberg ‘s two factor theory were taken into consideration with respect to the two organisations.


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