Team Leadership

May 11, 2018 General Studies

When a company decides to make a strategic move to enter a new market segment there are many changes that will need to take place in order for the company to succeed. Given that the company has never been in this market segment before they will need to establish new departments and task individuals to manage specific teams per department. Work teams are an excellent way to make sure that goals and objectives are met efficiently.

Work teams are easy to assemble and allow for leadership to be shared amongst all the individuals in the team (Robbins & Coulter, Chapter 13, Managing Teams, 2012). When a team is created each member of the team should be evaluated as individuals based on his/her personality and leadership approaches best suited per each member should be determined. Company A would like to enter a new market segment and has tasked Christina a manager at company A with managing a team in the new department they have put together.

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Christina was put in charge of Team A which, consists of her and four employees. Christina must then evaluate each individual including herself based on a personality assessment she will assign to each team member to help her better understand which leadership approach is best per each individual on her team. Team A contains four very different individuals with very different skill sets and personalities. Once Christina has established a leadership approach for herself and her team members, she can ensure that they can efficiently accomplish the goals set forth by the company.

Individual Evaluations Christina has requested that her team members, Ana, William, Erica and Marilyn complete a Myers-Briggs Type Indicator® (MBTI®) personality-assessment. This 100-question assessment asks people how they usually act or feel in different situations. (Robbins & Coulter, Chapter 14, MBTI®, 2012). The MBTI® is a commonly used personality assessment and more frequently used for team development (Kuipers, Higgs, Tolkacheva, & De Witte, 2009).

Christina would then take the results and establish a personality type per team member and this will aid her in determining the best leadership approach to use for her and to suggest that each of the team members use. Once the employees complete the assessment they will receive a personality type which is typically expressed with 4 letters. The letters represent a personality trait/type that come from four sections and each section contains two traits. The traits are broken up as followed: extraversion or introversion (E or I), sensing or intuition (S or N), thinking or feeling (T or F), and judging or perceiving (J or P). Robbins & Coulter, Chapter 14, MBTI®, 2012). The terms above are defined as follows: extroverted individuals are outgoing whereas introverted individuals tend to like to work alone; sensing individuals are practical, whereas intuition individuals are rely on unconscious processes; thinking individuals use reason and logic whereas feeling individuals rely on personal values and emotions; and judging individuals want control whereas perceiving individuals are flexible and spontaneous (Robbins & Coulter, Chapter 14, MBTI®, 2012).

The team member first evaluated was Ana. Ana’s assessment results indicated her personality type as INFJ (Introverted, Intuitive, Feeling, and Judging) and explained her to be reflective, introspective, creative and contemplative. Next Christina evaluated Marilyn results. Marilyn’s assessment indicated her personality type as ISTJ (Introverted, Sensing, Thinking, and Judging) and explained her to be organized, compulsive, private, trustworthy and practical.

Third on the list was William his assessment indicated his personality type as ISFJ (Introverted, Sensing, Feeling, and Judging) stating he is loyal, amiable, and willing to make sacrifices for the greater good. The last of the team members to be evaluated was Erica. Erica’s assessment results indicated her personality type ENFJ (Extroverted, Intuitive, Feeling, and Judging), she is charismatic, compassionate, and highly persuasive.

Christina also felt it be good to also evaluate herself as she would be the manager of the team she should also be aware of her personality and how it would contribute to the team she was managing. Christina’s results indicated her personality type to be ENFP (Extroverted, Intuitive, Feeling, and Perceiving) she is people-oriented, creative and highly optimistic. Once she evaluated the team including herself she would be able to assign each member of the team a leadership approach to ensure the goals set forth by the company for her new team would be accomplished.

Leadership Approach The information Christina had received from her team in respects to their personality assessments allowed her to strategically plan a good fit leadership approach per team member. Erica’s assessment expressed that she is charismatic, the leadership approach that would best facilitate her personality and leadership abilities would be the charismatic-visionary leadership style. A charismatic leader is defined as an enthusiastic, self-confident leader and whereas the actions they take influence people to behave in certain ways. Robbins & Coulter, Chapter 17, Charismatic-Visionary Leadership, 2012). Ana’s personality assessment revealed she is creative and articulate the leadership style that would best match her personality would be visionary leadership. Visionary leadership is link with charismatic leadership but is slightly different where this leader’s ability is to create and articulate a realistic, credible future vision where improving the current situation is important (Robbins & Coulter, Chapter 17, Charismatic-Visionary Leadership, 2012).

Christina also felt that she would also be a cross between both a charismatic-visionary leader and a visionary leader which would make for a good team environment seeing as how Erica, Ana and Christina will definitely be able to work cohesively together considering they have similar personalities and thus similar leadership approaches. William and Marilyn both demonstrated a three similar personality traits and thus the leadership theory that suits their personality best would be the path-goal theory of leadership.

According to Robbins and Coulter (2012) the path-goal leadership theory states that the leaders job is to assist followers in attaining their goals and to provide direction or support needed to ensure that their goals are compatible with the goals of the group and company (“Chapter 17, Path-Goal Model “). The leadership styles that Team A will adopt will ensure that this team will efficiently and cohesively accomplish the goals set for by the company. Work teams are a great way to ensure goals set forth by a company are completed accurately and efficiently.

The old saying “three heads are better than one” stands true here, sure one person can accomplish a goal but a team can contribute so much more beyond the goal that top level managers may have not thought possible. Managers should always establish some sort of measurement when setting up a new team for a new department. Depending on the department calls for different personalities and different skills, being able to create a team with diverse skills and personalities that will work together cohesively is something all managers should strive for.

Having the proper members in place along with the proper leadership style will allow the team to grow from one another in a positive manner. Some companies don’t realize that in order to have a team succeed there should be some similarities between the team and if not all the members of the team exhibit similarities then enough variation to allow the members of the team to grow and constantly stimulate one another in the work place. This sort of team will continue striving for excellence and continue to go above and beyond expectations and goals tasked to them.

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