1. What seems to be Muhtar Kent’s attitude toward Coca Cola’s local communities. its trade names and its people? Muhtar Kent’s attitude towards Coca Cola’s local communities. its trade names. and its people is ambitious. constructive and progressive. He takes pride in the company and the trade name Coca-Cola. His attitude and desire for growing of the company reflects in the public presentation of his employees in a Pygmalion consequence. Kent demonstrates a director who creates win-win state of affairss. He is constructing a company that treats employees as adept and extraordinary persons to have their best public presentation. This consequences in employees being “increasingly enthusiastic about their work and inspired to turn program into action” ( Lussier. 98 ) finally sing the growing of the company.
2. Using Theory X. Theory Y. describe Mr. Kent’s Management Attitude? Mr. Kent has adopted theory Y attitude towards his work force. Harmonizing to Lussier theory Y attitude is employees like to be at work and make non necessitate close supervising to acquire the occupation done. Kent could be described as positive. enthusiastic. motivated. echt and dedicated. His dominant features build a constructive work environment. ” Through the positive outlooks of others. people increase their degree of performance” ( p 75 ) . Kent describes the people working for Coca Cola to hold high degrees of occupation satisfaction which will ensue in a higher degree of public presentation. With public presentation degrees high Kent does non necessitate to closely oversee his associates as long and they keep up an acceptable end product.
3. What determiners of occupation satisfaction are addressed by Mr. Kent in his description of the house? Muhtar Kent describes the employee’s occupation satisfaction as being enthusiastic. Coca-Colas website explains work as being “more than a topographic point you go every twenty-four hours. It should be a topographic point of geographic expedition. creativeness. professional growing and interpersonal relations…we want people to take pride in their work and construct trade names others love” ( p. 99 ) . It is clear that the company cares about their employees and their degrees of occupation satisfaction. If people are happy with what they are making they tend to make a better occupation at it. Overall. increasing occupation satisfaction will increase the productiveness of the company and their merchandise line.
4. Does Coca-Cola aid develop employees’ self-concept? Cola-Cola has a great part to employee’s self-concept. Coke values their employees. When people feel valued. are paid a competitory pay. and work for the top merchandising soft drink company in the universe it tends to take to a sense of pride. This pride develops a higher degree of self-concept. and your overall attitude about yourself additions.